Fatima Benterkia
NORTHAMPTON,Northamptonshire
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Hardworking cleaner well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently. Plans to deliver on targets with relative ease.
Self-motivated Cleaner with 3 years of experience. Works tirelessly to achieve spotless levels of cleanliness throughout buildings. Shares practical deep cleaning techniques to deliver first-class hygiene and safety.
Overview
1
1
year of professional experience
Work history
cleaner and carer
bright limited
NORTHAMPTON, Northamptonshire
12.2024 - Current
- Employed the use of power washers, carpet cleaners and buffers to produce excellent results in large spaces like school halls or offices buildings.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Kept communal areas tidy and well-organised for optimal functionality.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Utilised eco-friendly products to maintain a safe, chemical-free environment.
- Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
- Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
- Ensured the provision of clean towels and toiletries for guest satisfaction in hotel suites.
- Implemented sanitation procedures with industrial cleaning equipment in factory settings.
- Contributed to improved health standards with meticulous kitchen cleaning routines in restaurants.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
- Upheld privacy regulations whilst carrying out duties in sensitive areas such as hospital wards or care homes.
- Completed laundry tasks promptly, resulting in continuously available fresh linen and uniforms.
- Promoted good maintenance habits amongst team members through regular training sessions.
Education
NVQ Level 2 - English
Watford College
Watford04.2019
Skills
- Power washing
- Carpet cleaning
- Waste management
- Chemical safety
- Eco-friendly practices
- Customer satisfaction
- Time management
- Attention to detail
- Organisational skills
- Problem-solving
- Team collaboration
- Adaptability
- Communication skills
- Seasonal cleaning
- Health and safety compliance
- Confidentiality assurance
- Laundry handling
- Efficiency optimisation
- Strong initiative
- Proper waste disposal
- Restroom upkeep
- Bin emptying
- Hygiene standards awareness
- Eco-friendly cleaning
- Customer service
- Problem solving
Languages
English
Upper intermediate
B2
Arabic
Proficient
C2
Timeline
cleaner and carer
bright limited
12.2024 - Current
NVQ Level 2 - English
Watford College