Summary
Overview
Work history
Education
Skills
Timeline
Generic

FATIMA AGUNBIADE

London

Summary

Experienced in facilities and office administration with a strong focus on budget monitoring, expenditure control, and procurement. Adept at coordinating supplier relationships, ensuring health & safety compliance, and managing stakeholder and client relationships. Proficient in report preparation, documentation, and risk management. Demonstrates excellent organisational and time management skills, with a proven track record in customer service and problem resolution. Skilled in Microsoft Office Suite and experienced in training and development coordination within healthcare facilities.

Overview

15
15
years of professional experience

Work history

Learning Facilitator

Surrey Square School
02.2024 - 03.2025
  • Organize and coordinate learning sessions, ensuring timely scheduling and resource allocation
  • Engage with students, teachers, and parents, demonstrating strong stakeholder management skills
  • Maintain a safe and conducive learning environment, aligning with health and safety protocols
  • Create reports on student progress, lesson plans, and training materials, showcasing administrative and documentation skills
  • Provide customer-focused support by addressing learning challenges, similar to resolving facility-related issues

Facility officer

Smithridge Healthcare Limited
06.2023 - 02.2024
  • Oversaw the maintenance and safety of the care home, ensuring compliance with health and safety regulations
  • Coordinated facility repairs, servicing, and inspections, liaising with contractors and service providers
  • Managed procurement of equipment, medical supplies, and essential facility resources
  • Implemented and monitored infection control measures, ensuring a clean and safe environment for residents and staff
  • Scheduled and supervised routine maintenance of lifts, HVAC systems, emergency exits, and security systems
  • Assisted with budgeting, financial tracking, and expense management for facility operations
  • Ensured all emergency procedures were up to date and regular safety drills were conducted
  • Provided support for staff and residents, addressing facility-related concerns and ensuring efficient service delivery

Administrative Officer

Nigeria Mortgage Refinance Company
02.2016 - 09.2022
  • Managed front desk operations and provided administrative support across departments
  • Coordinated office facility management, ensuring all maintenance and repairs were scheduled efficiently
  • Assisted in budgeting, procurement, and expense tracking for office-related services
  • Monitored service contracts and liaised with facility management teams to maintain building operations
  • Organized travel arrangements, including visa processing, flight bookings, and accommodation for staff
  • Ensured compliance with health and safety regulations within the office premises

Customer Service & Facility Officer

Regus
08.2010 - 01.2016
  • Served as the first point of contact for clients and visitors, ensuring a professional and well-maintained office environment
  • Managed workspace allocation, ensuring optimal use of serviced office spaces and addressing client requests for office setup and reconfiguration
  • Coordinated facility maintenance, reporting repairs, scheduling service providers, and tracking completion to ensure minimal disruption
  • Assisted with service charge budget tracking, procurement of office supplies, and vendor management
  • Ensured compliance with health and safety regulations, conducting routine checks and coordinating emergency procedures
  • Managed incoming calls, directing inquiries to relevant departments and ensuring efficient resolution of client requests
  • Supported event and meeting room management, ensuring spaces were properly maintained and equipped for client use
  • Assisted with administrative tasks including documentation, data entry, and inventory management of office equipment and supplies

Education

Master of Arts - International Human Resource Management

University of Westminster

Bachelor of Science - Library and Information Technology

Federal University of Technology

Skills

  • Facilities and office administration
  • Budget monitoring and expenditure control
  • Procurement and supplier coordination
  • Health & safety and compliance
  • Stakeholder and client relationship management
  • Report preparation and documentation
  • Strong organizational and time management skills
  • Learning environment management
  • Excellent written and verbal communication
  • Customer service and problem resolution
  • Microsoft Office Suite (Excel, Word, Outlook)
  • Training and development coordination
  • Healthcare facility coordination
  • Risk management

Timeline

Learning Facilitator

Surrey Square School
02.2024 - 03.2025

Facility officer

Smithridge Healthcare Limited
06.2023 - 02.2024

Administrative Officer

Nigeria Mortgage Refinance Company
02.2016 - 09.2022

Customer Service & Facility Officer

Regus
08.2010 - 01.2016

Bachelor of Science - Library and Information Technology

Federal University of Technology

Master of Arts - International Human Resource Management

University of Westminster
FATIMA AGUNBIADE