IT professional with a Master's in Computer Applications and practical experience in development projects and internships. Proficient in troubleshooting hardware and software issues in Windows 10/11 environments. Demonstrated ability to deliver customer-focused technical support, effectively communicating solutions to diverse user groups. Knowledgeable in databases such as MySQL, SQLite, and MongoDB, alongside IT security best practices, with strong problem-solving and organizational skills.
Soft Skills:
Spouse Visa – Eligible to work full-time in the UK