Fataki Mbula

Light Motor Vehicle Mechanic

Safaricas

01.2010 - 02.2018

Maximized efficiency of repair jobs by coordinating effectively with parts suppliers to ensure prompt delivery of necessary components.
Improved vehicle performance by conducting comprehensive inspections and diagnosing issues accurately.
Facilitated smooth workflow in the shop by effectively managing multiple repair projects simultaneously without compromising on quality or efficiency.
Collaborated with service advisors to ensure clear communication on repair needs and progress updates, resulting in improved customer relations.
Developed a strong rapport with customers, addressing their concerns and providing expert advice on various aspects of vehicle maintenance and repair.
Assisted customers in understanding complex mechanical issues with their vehicles, alleviating concerns about potential costs and timelines for repairs.
Increased repeat business by building trust with clients through honest assessments of their vehicle''s condition and repair requirements.
Continuously upgraded skills through attending training sessions, workshops, and seminars related to the automotive industry.
Troubleshot complex mechanical issues accurately by examining vehicles systematically to pinpoint the root cause of malfunctions.
Repaired and replaced worn and damaged components.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Read and followed technical documentation to complete accurate repairs.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.