Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
OfficeManager

Fatahya Ibrahim

Ottawa-,Canada

Summary

Adaptable and organised administrative professional with background in office management, event coordination and diary scheduling. Knowledgeable and hardworking communicator with up-to-date knowledge of relevant safety and data security regulations. Works hard to keep office running smoothly. Outgoing Office Administrator with 3 years of experience with talent multitasking to complete daily duties while resolving issues as they arise. Adept in personal time management while simultaneously greeting visitors, managing phone switchboard and tackling requests made by staff. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.

Overview

20
20
years of professional experience
6
6
years of post-secondary education

Work history

Office manager

Amer Kashab Clinic
Cairo, Egypt
06.2019 - 05.2024
  • Organised staff holiday schedules without disrupting workflow continuity.
  • Facilitated staff training sessions to enhance productivity and job satisfaction.
  • Prepared detailed reports for senior management's strategic planning.
  • Updated office policies to reflect changing business needs and regulations.
  • Performed regular audits on company expenditures, identifying potential cost-saving opportunities.
  • Maintained company records in compliance with legal requirements.
  • Tracked inventory levels of office supplies, preventing stock shortages.
  • Improved office efficiency by streamlining administrative procedures.
  • Oversaw recruitment processes, attracting top-tier talent for team expansion.
  • Managed supplier relationships to secure best pricing and service delivery.
  • Administered payroll system efficiently, avoiding errors or delays in payment cycle.
  • Coordinated team meetings for effective communication and project alignment.
  • Coordinated facility maintenance, providing a safe and comfortable work environment.
  • Resolved employee conflicts with tactful mediation strategies.
  • Ensured smooth day-to-day operations with diligent oversight of office tasks.

Teacher

Mauard International School
Jeddah, Saudi Arabia
03.2008 - 02.2009
  • Planned lessons according to national standards to cover all requirements and prepare for standardised tests.
  • Collected, analysed and tracked data on student progress.
  • Preserved the confidentiality of student records and information at all times.
  • Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
  • Set up lesson materials, bulletin board displays and demonstrations.
  • Completed training courses to keep up-to-date with new teaching methods and developments in the field.
  • Administered assessments to determine each student's specific educational and social needs.
  • Planned and organised classrooms that consistently facilitated positive learning experience.
  • Worked collaboratively with other teachers to review data and develop instructional strategies to address student learning objectives.

Administrator

Dar Tahfiz School
Jeddah, Saudi Arabia
02.2004 - 01.2005
  • Liaised with customers to resolve enquiries, appointment requests and billing questions.
  • Collaborated with different departments to maintain positive rapport and smooth workflow.
  • Oversaw database to maintain updated records and accuracy.
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.

Education

Bachelor of Science - Finance

University of Business And Technology
Jeddah
09.2010 - 09.2016

Skills

  • Supplier relationship management
  • Facilities maintenance
  • Event planning
  • Strategic planning
  • Conflict resolution
  • Inventory control
  • Scheduling expertise
  • Employee onboarding
  • Staff supervision
  • Financial reporting
  • Time management
  • Performance evaluation
  • Report writing
  • Customer service excellence
  • Risk assessment
  • Office administration
  • Resource allocation
  • Microsoft office proficiency
  • Budget management
  • Meeting coordination
  • Business correspondence
  • Project coordination
  • Team leadership
  • MS Office
  • Office supply management
  • Answered inbound calls
  • Financial reporting understanding
  • Minute taking
  • Meeting organisation
  • Office inventory management
  • General administration
  • Office equipment operation
  • Scheduling coordination
  • Organising meetings

Affiliations

  • Reading and walk

Languages

English
Advanced (C1)
Arabic
Proficient (C2)

Timeline

Office manager

Amer Kashab Clinic
06.2019 - 05.2024

Bachelor of Science - Finance

University of Business And Technology
09.2010 - 09.2016

Teacher

Mauard International School
03.2008 - 02.2009

Administrator

Dar Tahfiz School
02.2004 - 01.2005

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Fatahya Ibrahim