Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Hashim Zahid

Hashim Zahid

Bristol,United Kingdom

Summary


Dedicated professional with expertise in restaurant software usage, complaint handling, and staff training and development. Demonstrates a positive attitude and excels in guest relations, catering coordination, and adherence to maintaining food hygiene standards.

Overview

5
5
years of professional experience

Work history

Administrative assistant

Al Tamimi Global Company
Neom , Saudia Arabia
11.2019 - 10.2021


  • Interacted professionally with clients providing excellent service at all times.
  • Updated company databases by inputting new employee contact information and employment details.
  • Supported staff with administrative needs for photocopying, faxing and filing.
  • Classified physical and digital documentation with correct codes.

Receptionist

Al Tamimi Global Company
Neom, Saudia Arabia
11.2021 - 09.2022


  • Maintained accurate logs of visitor entries for security purposes.
  • Monitored building security, updated logs and issued visitor badges.
  • Solved customer service issues with knowledgeable assistance and friendly support.
  • Ensured the availability of up-to-date content on company brochures and promotional material for prospective clients' use.
  • Embodied company values through friendly and reliable customer service.
  • Maintained accurate and up-to-date records for smooth handovers.

F&B supervisor

Al Tamimi Global Company
Neom , Saudia Arabia
09.2022 - 02.2025


  • Handled customer complaints professionally, resolving issues swiftly and effectively.
  • Ensure that food is safe to eat labelled and handled and food allergens mentioned properly.
  • Conducted regular performance reviews to motivate staff and encourage professional growth.
  • Oversaw cash handling procedures, ensuring accurate accounting at end of shifts.
  • Maintained outstanding hygiene levels for optimized customer safety and continued regulatory compliance.

Education

A-Levels - Intermediate in Commerce

Superior College
Lahore
09.2017

Skills


  • Positive attitude
  • Complaint handling
  • Guest relations


  • Health and Safety regulations
  • Data Entry
  • Customer Service

Languages

English
Intermediate
B1
Arabic
Elementary
A2
Urdu
Proficient
C2

Timeline

F&B supervisor

Al Tamimi Global Company
09.2022 - 02.2025

Receptionist

Al Tamimi Global Company
11.2021 - 09.2022

Administrative assistant

Al Tamimi Global Company
11.2019 - 10.2021

A-Levels - Intermediate in Commerce

Superior College

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Hashim Zahid