FARZONA MAJIDIY
Welling/Kent
Summary
LLB Law student with experience in legal support, client interaction, and business operations. Skilled in communication, organisation, and compliance within regulated environments. Seeking paralegal or legal work experience to further develop research, advisory, and practical legal skills.
Overview
3
3
years of professional experience
Work history
Customer service manager
Entain
Welling/Kent
12.2024 - Current
- Ensured compliance with internal policies and responsible gambling laws in a regulated environment.
Managed daily operations, including cash handling and account verification, with a focus on accuracy.
Fostered strong client relationships while balancing service quality against regulatory standards.
Contributed to strategies aimed at enhancing customer engagement and operational efficiency.
Operations coordinator
Samarkand Palav
, Bexley
09.2023 - 09.2025
- Managed operations, regulatory submissions and documentation for a growing food business to secure participation in major public events including the “We Out Here” Festival
- Acted as liaison between clients and event organisers, resolving disputes and maintaining professional relationships, organised client meetings by preparing agendas and documented key outcomes.
- Led sustainability strategy across partnerships (e.g., KERB), grant applications, and industry engagement, contributing to Green Growth Award runner-up recognition.
- Represented the business externally at industry events and programmes, including Founder Forward Perfect Pitch Programme with JP Morgan Chase executives
- Oversaw the business Instagram strategy, creating content generating 7,000+ views within a 90-day period
Volunteer legal advisor
City Law School Legal Advice Clinic
London
01.2025 - 04.2025
- Supported clients with personal independence payment (PIP) through interviews and follow-up communication under solicitor supervision.
- Conducted client interviews and translated complex legal information into clear, accessible advice, helping individuals understand their options and access appropriate legal assistance
- Maintained strict confidentiality while providing clear, empathetic guidance to clients navigating complex procedures.
- Minimised potential liabilities through expert advice.
- Managed confidential client information using Clio case management software, ensuring compliance with GDPR requirements and professional ethical standards.
Education
Bachelor of Law - Law
City University of London
London 09.2024 -
International Baccalaureate -
Bexley Grammar School
Welling, Bexley 09.2022 - 05.2024
GCSEs -
Central Foundation Girls School
London 11.2018 - 06.2022
Skills
- Client communication
- Regulatory compliance awareness (GDPR & responsible gambling)
- Problem-solving and dispute resolution
- Legal research and analysis
- Mediation and negotiation skills
- Professional ethics and confidentiality
- Clio management strategy
- Adaptability to new environments
Languages
English
Fluent
Russian
Fluent
Persian
Native
Uzbek
Intermediate
Accomplishments
Women in Law Moot Competition finalist
Jack Petchey Foundation - Outstanding Achiever Award
Duke of Edinburgh Bronze Award
Slaughter and May Commercial Law job Simulation
UN World Wildlife Day nominee recognition (featured on BBC CITES platform)
National Youth Orchestra GB member
GRIT&ROCK Expedition Award recipient and climber
Affiliations
- Bouldering
- LLM Orchestra 2nd violin
- Persian classical music band member
- Mooting
- Philosophy (existentialism)
- Central Asian history
Timeline
Volunteer legal advisor
City Law School Legal Advice Clinic
01.2025 - 04.2025
Customer service manager
Entain
12.2024 - Current
Bachelor of Law - Law
City University of London
09.2024 -
Operations coordinator
Samarkand Palav
09.2023 - 09.2025
International Baccalaureate -
Bexley Grammar School
09.2022 - 05.2024
GCSEs -
Central Foundation Girls School
11.2018 - 06.2022