Summary
Overview
Work history
Education
Skills
Timeline
Generic

Fariya Jahan Nehel

London ,Greater London

Summary

Skilled professional in food and beverage service with expertise in hot and cold drink preparation, order taking, and customer support. Proficient in POS operations, cash handling, and stock management, ensuring compliance with hygiene practices. Multilingual capabilities in Bengali, Hindi, Urdu, and upper-intermediate English enhance customer interactions. Recognized for effective communication, teamwork, and maintaining high health and safety standards during peak service times.

Also well-suited to care roles, bringing strong empathy, patience, and calmness under pressure while supporting individuals with daily needs in a respectful and professional manner. Committed to maintaining confidentiality, safeguarding awareness, and following health & safety practices to provide safe, high-quality care.

Overview

2026
2026
years of professional experience
1
1
year of post-secondary education

Work history

Care assistant (Entry Level)

Family/Personal care (Unpaid)
Dhaka

Assisted with daily living activities including meal preparation, maintaining clean and safe environments, and providing basic support.
Offered companionship and emotional support while demonstrating patience, empathy, and respectful communication.
Maintained awareness of dignity, privacy, and confidentiality when supporting individuals.
Followed instructions carefully, worked responsibly in teams, and managed tasks efficiently.
Motivated to learn, undertook training, and provided high-quality person-centred care.

Barista

North End Coffee Roasters
Gulshan, Dhaka, Dhaka District
05.2025 - 08.2025
  • Craft espresso-based beverages efficiently and reliably meeting café standards.
  • Execute milk steaming and latte art for optimal presentation and customer satisfaction.
  • Handle high-volume orders during peak hours swiftly and accurately.
  • Utilise espresso machine and grinder safely ensuring quality control.
  • Deliver friendly customer service and recommend menu items to enhance sales.
  • Ensure hygiene through cleaning and sanitizing workstation while assisting in stock replenishment.

Barista assistant

Coffee World
Dhanmondi , Dhaka , Dhaka District
06.2024 - 03.2025
  • Crafted specialty coffee drinks to elevate customer experience.
  • Adhered consistently to health and safety regulations, ensuring a secure work environment.
  • Boosted customer satisfaction through efficient and friendly service.
  • Oversaw stock levels to enhance operational efficiency.

Education

Foundation in computer science - Science

University of Roehampton
London, England

Certificate in Barista Skills - Professional Barista & Beverage Course

Barista Training Bangladesh
Dhaka, Bangladesh
06.2025 - 09.2025

English Language Course Certificate - English Language

Mentors' Education Limited
Dhaka, Bangladesh
10.2023 - 02.2024

Skills

Language skills

English: upper-intermediate

Bengali: Native

Hindi: Fluent

Urdu: Fluent

Hard skills

  • Food & beverage service (hot/cold drinks)
  • Order taking & customer support
  • POS / cash handling (if applicable)
  • Hygiene, cleaning & sanitisation (food safety)
  • Stock checking & replenishment
  • Time management & multitasking in busy shifts
  • Safe handling of equipment (coffee machine / kitchen tools)
  • Basic health & safety awareness (clean work practices)

Soft Skills

  • Empathy & patience
  • Clear communication
  • Teamwork & reliability
  • Calm under pressure
  • Attention to detail
  • Adaptability

Timeline

Certificate in Barista Skills - Professional Barista & Beverage Course

Barista Training Bangladesh
06.2025 - 09.2025

Barista

North End Coffee Roasters
05.2025 - 08.2025

Barista assistant

Coffee World
06.2024 - 03.2025

English Language Course Certificate - English Language

Mentors' Education Limited
10.2023 - 02.2024

Care assistant (Entry Level)

Family/Personal care (Unpaid)

Foundation in computer science - Science

University of Roehampton
Fariya Jahan Nehel