Faris Puthen peedikayle
Edinburgh,Midlothian
Summary
Accomplished professional with expertise in data interpretation, effective teamwork, leadership, and customer service. Demonstrates a strong commitment to quality assurance standards and excels in planning and communication. Skilled in budget administration and workforce training, aiming to leverage these competencies toward enhancing organizational efficiency and success.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work History
Shift manager
Chix Edinburgh
Edinburgh, United Kingdom
04.2023 - Current
- Enforced compliance with food hygiene regulations and upheld high-quality standards.
- Maintained cleanliness and hygiene standards across the work area and ensured a pleasant environment for customers and staff alike.
- Managed inventory control and reduced wastage.
- Improved workplace safety to reduce accidents and near-misses.
- Ensured health and safety measures in line with company regulations.
- Observed worker activities to assess safety compliance and identify enforcement gaps.
- Logged daily activities and notable incidents during production shifts.
- Established and maintained an organized working environment for a team of [Number].
- Analyzed and improved manufacturing processes to cut costs.
- Coordinated with team members for seamless shift transitions.
- Supervised activities of workers and enforce safety regulations.
- Improved team morale through effective communication and feedback practices.
- Trained new hires and set up mentoring relationships to drive team performance.
- Resolved customer complaints promptly to maintain high service standards.
- Tracked employee performance, assessed daily output, and implemented corrective actions to close gaps.
- Monitored supply levels to maintain a proactive approach to handling shortages and maintaining manufacturing schedules.
- Arranged manufacturing schedules to minimize downtime.
- Estimated costs, generated reports, and maintained detailed records.
- Prevented cross-contamination by sanitizing utensils and surfaces.
- Delivered tailored assistance to customers with disabilities.
- Applied critical thinking to analyze problems, evaluate solutions, and select the best decisions.
- Supported the team by demonstrating respect and willingness to help.
- Increased customer satisfaction by resolving issues.
- Served customers to drive sales and deliver top-quality experiences.
Sales Professional
LG Limited
Edappal, India
03.2021 - 05.2022
- Enticed customers with sales and promotions to boost sales
- Analyzed sales data to adjust and improve sales strategies
- Generated and tracked sales reports to measure sales performance
- Led by example on the sales floor, achieving individual sales goals
- Informed customers about sales and promotions to boost overall sales
- Closed sales deals efficiently, exceeding sales targets and quotas consistently
- Evaluated marketing and sales alternatives for products
- Delivered outstanding customer experiences through attentive care and faultless service.
- Devised pitches and presentations targeted to client needs for improved deal closing.
- Maintained excellent knowledge of industry trends to remain ahead of competitors.
- Managed high-pressure situations calmly and resolved customer issues promptly.
- Empathized with customers and translated technical concepts to promote understanding.
- Demonstrated products to encourage purchases by showcasing features and benefits.
- Highlighted product features and benefits in line with customer needs, securing high-value sales.
Education
Master of Science (M.S.) - Business Analytics and consultancy
Heriot Watt university
Edinburgh 10.2022 - 01.2024
Bachelor of Arts (B.A.) - Business Administration
Markaz Arts and Science College
India 06.2017 - 03.2020
A-Levels - Biology Science
Kerala Board of Higher Secondary Education
India 07.2015 - 02.2017
GCSEs -
Kerala State Board
IndiaSkills
- Data interpretation
- Effective Teamwork, leadership, and Customer service
- Quality assurance standards
- Planning and Communication
- Budget administration
- Workforce training
Languages
English
Beginner
Malayalam
Native
Projects Worked
- Exploratory Data visualization using SQL & Python to analyze
and identify patterns and apply an adequate modeling
strategy by understanding product control, financial control,
and planning and analysis processes and data needs. - Monitor strategic plans for forecasting and financial data
modeling and analysis. - Data Analysis Using Excel & SQL to understand data deeply
flows to group reporting and examine the aspects affecting
profit and sales using databases.
Personal Information
- Date of birth: 11/19/98
- Nationality: Indian
Timeline
Shift manager
Chix Edinburgh
04.2023 - Current
Master of Science (M.S.) - Business Analytics and consultancy
Heriot Watt university
10.2022 - 01.2024
Sales Professional
LG Limited
03.2021 - 05.2022
Bachelor of Arts (B.A.) - Business Administration
Markaz Arts and Science College
06.2017 - 03.2020
A-Levels - Biology Science
Kerala Board of Higher Secondary Education
07.2015 - 02.2017
GCSEs -
Kerala State Board
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