FARIAH HANIF
Summary
Strategic leader with expertise in operational strategy and compliance oversight. Utilises CM360, Jet, Caria, Media Ocean Systems, Pinnacle, and IAS Signal to optimise media operations and enhance client management. Experienced in financial reporting and vendor relationship management, driving project efficiency and execution. Focused on leveraging core skills to contribute to organisational success.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Operations Manager
Zenith
London
2024.01 - Current
- Oversee financial governance, supporting billing, budgets, reconciliation and accrual processes
- Streamlined processes to improve and optimise office operations.
- Project integration with external stakeholders to improve Accounts Payable efficiencies
- Established clear budgets and cost control strategies and communication between internal and external teams.
- Own and drive operational transition and onboarding for Sky from end to end
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Coordinated hiring, recruitment, and training strategies to develop a high-performing administrative team.
- Cultivated strong relationships with clients and internal stakeholders, serving as a trusted operational advisor.
- Introduced Microsoft Copilot into the billing reporting process, transforming a largely manual task into a streamlined workflow and reducing report creation time by 35 minutes.
- Designed and implemented an AI-driven Microsoft Co-pilot report to identify taxonomy issues in line items, reducing review time from 30 minutes to approximately 5 minutes
- Creating macro driven pre-bill data reports for IAS, DV and CM360 using Jira tickets and HARP data
- Fostered collaborative work environment to enhance team dynamics.
- Demonstrated presentations to internal departments on company procedures
- Represented organisations at seminars, conferences and business events.
Senior Operations Executive
Spark Foundry
London
2023.01 - 2023.12
- Motivated team members by providing mentoring and development opportunities.
- Analysed operational data to locate inefficiencies and devise targeted improvement plans with vouching, invoice queries, general adhoc queries.
- Led site operations team to deliver on KPI targets with consistency.
- Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
- Built productive working relationships to inspire and guide personnel at multiple business levels.
- Planned daily operations to maximise productivity, monitoring KPIs to promote consistent progress towards targets.
- Reduce outstanding billing queries by analysing current processes and implementing efficiencies.
- Offered technical support and advice to colleagues using extensive knowledge of Media Ocean, Caria and JET.
- Supported team members by sharing tools, templates, trackers and databases for effective team collaboration and knowledge sharing, offering additional training as required.
Operations Executive
Zenith
London
2021.12 - 2022.12
- Generated accurate end-of-week impression VOD reports for investment teams
- Effectively managed budgets of all client campaigns for operational elements including management of tenders, quotes, purchase orders and invoice payments.
- Responded to client campaigns swiftly ensuring redistribution of goods was arranged in accordance with PMOS standards.
- Performed strategic process improvements and updated methodologies to enhance operations liaising with investment team to create efficiency
- Vouching bookings and reconciling monthly spends in conjunction with Investment team and media vendors
- Handled account payments and provided information regarding outstanding balances.
- Liaised with AV team to ensure adhoc duties were performed such as Spot Matching, Spot Times and PCA's
Education
Bachelor of Arts - Business Management with Finance
Middlesex University
London 2017.09 - 2020.06
A-Levels -
Luton Sixth Form College
Luton 2015.09 - 2017.06
GCSE -
Bedford Girls' School
Bedford06.2015
Skills
- Operational strategy
- Financial reporting
- Vendor relationships management
- Client account management
- Compliance oversight
- CM360
- Media Ocean Systems
- Pinnacle (DoubleVerify)
- IAS Signal
- Jet
- Compliance management
- Time efficiency
- Leadership
References
References available upon request.
Timeline
Operations Manager
Zenith
2024.01 - Current
Senior Operations Executive
Spark Foundry
2023.01 - 2023.12
Operations Executive
Zenith
2021.12 - 2022.12
Bachelor of Arts - Business Management with Finance
Middlesex University
2017.09 - 2020.06
A-Levels -
Luton Sixth Form College
2015.09 - 2017.06
GCSE -
Bedford Girls' School