Excellent knowledge of MS Office IQX, Bullhorn, Proficient in Adobe Photoshop CS3, InDesign CS3, SEO, Google Analytics, Windows Live Movie Maker, Pro Video Editor and Adobe Acrobat Professional
Farhiya Farah
International Compliance Manager
Summary
Detail-oriented Compliance Manager offering 6 years of expertise in risk management, policy development and strategic planning. Advanced knowledge of regulatory compliance with proven track record of partnering with executives and business leaders to identify vulnerabilities and create corrective actions. Collaborative and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote company reputation.
Overview
20
20
years of professional experience
Work History
Compliance Manager
Parallel/i-Pharm/Pangea/Apollo
08.2020 - 12.2023
- Strengthened company-wide awareness of relevant laws, regulations, and industry standards through targeted trainings, presentations, and ongoing communication efforts.
- Developed comprehensive training programs for employees, fostering a culture of compliance throughout the organization.
- Reviewed business contracts for compliance with regulatory requirements, minimizing legal exposure and ensuring all commitments were met.
- Designed effective risk assessment strategies that helped identify areas where additional attention was needed to maintain full regulatory compliance.
- Played a key role in shaping company policy by participating in industry forums, conferences, and networking events focused on compliance matters.
- Provided expert advice to senior management on potential risks, legal implications, and recommended solutions for complex compliance issues.
- Oversaw a team of compliance professionals, providing guidance, mentorship, and support to ensure their continued growth and development.
- Managed investigations into potential violations of laws or regulations, ensuring swift resolution and corrective actions when necessary.
- Streamlined compliance processes by implementing efficient monitoring systems and tools.
- Improved communication channels between departments by establishing regular meetings and reporting structures related to compliance matters.
- Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
- Evaluated third-party vendors'' adherence to applicable laws/regulations before engaging them as partners or service providers for the company''s projects.
- Assisted in developing and implementing a robust ethics program, fostering a strong culture of integrity and compliance throughout the company.
- Prepared records and data for regular audits.
- Developed and delivered training programs to inform new and current employees about compliance issues.
- Advised division leaders of regulatory risks in business processed and provided recommendations for improvement.
- Enhanced overall business operations by continuously improving policies, procedures, and controls related to compliance requirements.
Senior Compliance Officer
Parallel/Pangea/i-Pharm/Apollo
03.2019 - 08.2020
- Collaborated with cross-functional teams to address compliance concerns, creating solutions that satisfied all stakeholders involved.
- Successfully navigated complex regulatory landscapes through diligent research and collaboration with relevant stakeholders.
- Streamlined reporting processes for increased efficiency in submitting documentation to regulatory agencies.
- Developed comprehensive training programs for employees to foster a culture of compliance within the organization.
- Provided expert guidance on complex regulatory matters to senior management, ensuring informed decisionmaking.
- Oversaw corrective action plans in response to audit findings, ensuring timely resolution of identified issues.
- Managed relationships with external regulators, fostering open communication and cooperation between parties.
- Evaluated new business opportunities from a regulatory perspective, providing insight into potential risks and mitigation strategies before pursuing ventures further.
- Enhanced regulatory compliance by developing and implementing robust policies and procedures.
- Ensured consistency among departments through clear communication of expectations regarding regulatory guidelines.
- Remained up-to-date on relevant industry regulations, advising the company on necessary adjustments to maintain compliance standards.
- Prepared and submitted regulatory filings in timely manner.
- Developed and maintained system for tracking and reporting compliance violations.
- Maintained up-to-date knowledge of current and emerging compliance regulations.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Developed and maintained compliance database, tracking all compliance activities and documents.
Compliance Officer
Parallel/Pangea/i-Pharm/Apollo
09.2017 - 03.2019
- Managed relationships with stakeholders, maintaining open lines of communication to ensure transparent operations.
- Onboarding over 300 contractors for 4 companies.
- Demonstrated adaptability in response to evolving industry standards, maintaining best practices in a dynamic regulatory environment.
- Developed comprehensive training programs to increase employee awareness of compliance requirements and expectations.
- Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Created and maintained compliant work environment.
- Assisted with development of compliance objectives and strategies.
- Maintained up-to-date knowledge of applicable laws and regulations.
Candidate Resourcer/Office Coordinator
Pulse Admin (ICS Group)
08.2015 - 07.2017
- Resourcing candidates for a variety of temporary and permanent positions
- Laising/negotiating with clients and candidates
- Dealing with candidate and client queries and resolving any issues
- Re-formatting candidate CVs
- Meeting and greeting candidates
- Sending offer emails/booking confirmations to candidates
- Creating candidates and clients profiles on our in-house database (IQX)
- Posting jobs and vacancies on our website and various job boards
- Face to face cold calling to clients
- Ensuring all candidate files are fully compliant
- Preparing for external and internal audits
- Processing DBS checks for candidates
- Running weekly payroll for temporary staff
- Maintaning and ordering office supplies.
Compliance Officer
Asclepius (ICS Group)
01.2014 - 08.2015
- Liaising with doctors/locums via telephone and face to face
- Monitoring and updating the compliance of doctors' files
- Performing monthly GMC checks on doctors
- Writing inactive letters
- Meeting and recruitment doctors
- Adhering to the HTE and CCS NHS frameworks with regard to compliance requirements
- Preparing for new business audits (both internal and external)
- Processing DBS checks
- Requesting and chasing references
- Organsing open days for doctors
- Maintaining 200 compliant doctors files at all times
- Maintaining knowledge of compliance regulations
- Identifying fraudulent documents
- Updated recruitment teams on compliant doctors and any current issues
- Attending weekly meetings with the compliance team/manager to discuss developments/changes to processes
- Training new compliance staff.
Compliance Officer
Nursing 2000 Ltd
08.2012 - 01.2014
- Monitoring and updating nurses' files
- Checking monthly NMC pin reports
- Writing inactive letters
- Meeting and recruitment of nurses
- Adhering to the HTE and CCS NHS frameworks and CQC regulations
- Preparing for new business audits (both internal and external)
- Processing DBS checks
- Requesting and chasing references
- Checking files
- Responsible for maintaining 160 nurses' files at all times
- Maintaining knowledge of compliance regulations
- Identifying fraudulent documents
- Updated recruitment teams on compliant nurses and any current issues
- Attended weekly meetings with the compliance team/manager to discuss developments/changes to processes
- Training new compliance staff.
Marketing Assistant (Temporary position)
De Agostini
07.2012 - 08.2012
- Desk research
- Use of MS Office, Photoshop and Internet
- Updating images for company forums
- Proof-reading designs and content
- Updating articles for blogs and forums
- Creation and analyisis of questionnaires
- Sourcing and purchasing of subscription gifts
- Liaising with designers on new product subscriptions.
Marketing Assistant and HR Volunteer
West London YMCA
10.2010 - 07.2012
- Conducted promotion work for live radio interviews
- Created and distributed posters, leaflets and wrote adverts to be published in local newspapers
- Conducted market research for fundraising events such as the Sleep Easy Campaign, which raised £11k over 3 months (800% increase over the previous year)
- Interviewing volunteers
- Writing articles
- Updating and creating content for website
- Participating in executive meetings with the chairman of YMCA
- Writing job adverts
- Updating HR database.
Gateway Business Consultant/Market Research Intern
Gateway Business Consultancy
07.2010 - 08.2010
- Researching and compiling reports
- Updating the CRM Capsule and Website
- Producing marketing leaflets using Photoshop.
Administrator/Receptionist (various temporary roles whilst studying)
Admiral Hospitality Recruitment Specialists
09.2007 - 09.2009
- General administrative duties
- Meeting and greeting visistors
- Taking messages and answering the telephone/swithcboard
- Responding to emails.
Administrator
Jecop, London
05.2004 - 12.2007
- General administrative duties.
Forever Freedom, London
A small independent business of my own
01.2004 - 01.2006
- Purchasing and selling Aloe Vera products.
Education
TVU Graduate Scheme -
Thames Valley University
London, United Kingdom 01.2010 -
Marketing, International Business Management, International Business Law, Economics -
University of Westminster
London, United Kingdom 01.2004 - 04.2008
International Business Management And Internship -
INHolland University (Rotterdam)
01.2006 - 04.2007
A Levels: Business Studies, History, Psychology -
Holland Park Sixth Form
London, United Kingdom 01.2003 -
GCSEs: 7 A-C Grades -
Holland Park Secondary School
London, United Kingdom 01.2001 -
Skills
Document analysis
Audit oversight
Training development
Compliance Monitoring
Sanctions Screening
Team building
System Development
Analytical Thinking
Staff Training
Problem-Solving
Documentation Review
Compliance documentation
Software
Reading, Travelling, Sports
I enjoy reading, travelling and playing sports.
Timeline
Compliance Manager
Parallel/i-Pharm/Pangea/Apollo
08.2020 - 12.2023
Senior Compliance Officer
Parallel/Pangea/i-Pharm/Apollo
03.2019 - 08.2020
Compliance Officer
Parallel/Pangea/i-Pharm/Apollo
09.2017 - 03.2019
Candidate Resourcer/Office Coordinator
Pulse Admin (ICS Group)
08.2015 - 07.2017
Compliance Officer
Asclepius (ICS Group)
01.2014 - 08.2015
Compliance Officer
Nursing 2000 Ltd
08.2012 - 01.2014
Marketing Assistant (Temporary position)
De Agostini
07.2012 - 08.2012
Marketing Assistant and HR Volunteer
West London YMCA
10.2010 - 07.2012
Gateway Business Consultant/Market Research Intern
Gateway Business Consultancy
07.2010 - 08.2010
TVU Graduate Scheme -
Thames Valley University
01.2010 -
Administrator/Receptionist (various temporary roles whilst studying)
Admiral Hospitality Recruitment Specialists
09.2007 - 09.2009
International Business Management And Internship -
INHolland University (Rotterdam)
01.2006 - 04.2007
Administrator
Jecop, London
05.2004 - 12.2007
Forever Freedom, London
A small independent business of my own
01.2004 - 01.2006
Marketing, International Business Management, International Business Law, Economics -
University of Westminster
01.2004 - 04.2008
A Levels: Business Studies, History, Psychology -
Holland Park Sixth Form
01.2003 -
GCSEs: 7 A-C Grades -
Holland Park Secondary School
01.2001 -