Farhatnaz
Romford,United Kingdom
Summary
Driven HR professional with strong interpersonal and organisational skills, combined with deep understanding of employee relations and recruitment processes. Proven track record in handling recruitment processes, resolving conflicts, and providing comprehensive support to staff and management. Committed to contributing positively to my role, fostering productive workplace environment.
Overview
13
13
years of professional experience
1
1
Certification
Work history
HR Officer
LifeLine Projects
London
03.2022 - 03.2025
- Providing expert HR guidance aligned with best practices and employment law
- Impartially managing complex employee relations issues, including handling complaints, grievances, and investigations in partnership with external providers when needed
- Monitoring HR metrics and analytics to identify trends and recommend improvements
- Building strong relationships with managers to understand and support their HR needs effectively
- Managing recruitment, onboarding, and staffing needs
- Responsible for implementing employee variations of contract and other changes across the employee lifecycle, as well as implementing processes and procedures such as UKVI compliance, maternity and sickness pay and other employee benefits
- Assisting managers with probation and performance reviews
- Generating monthly SMT reports for overall expenses of recruitment and sicknesses
- Providing new hires inductions on Human Resources processes, onboarding programs, policies and HR system
- Managing the TUPE process across the organisation
- Assisting in the day-to-day operation of HR, including colleague engagement, relations, wellbeing, performance, and absence management
- Providing expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management
- Managing Sponsorship Visa's
HR Manager
IBSFINtech Pvt Ltd
Bangalore
11.2020 - 12.2021
- Actively supported the company's vision and growth plans by designing and implementing appropriate HR strategies, policies, processes, and practices and ensuring awareness and adherence
- Accessing the need for training and then designing and implementing training programs accordingly
- Coordinated the implementation of HR system and company policies
- Handled employee issues and grievances, and resolve conflicts at the workplace through positive and professional mediation
- Talent acquisition IT & non-IT (Executive, Senior & Mid level recruitment), volume hiring, Offer Negotiation & Closure
- Participated in setting goals for HR functions with senior management, and led the HR team to implement and drive initiatives to meet the same
- Developed internal training capability and work with external partners to help training and development our employees to reach their full potential
- Vendor Management, Interacted with Vendors and clients on the terms of the payments cycle, timesheets for contractors, Invoice, and for raising any PO
- Provided support and guidance on probations and appraisals
Assistant HR Manager (OD/ER/T&D)
MYStartUpCFO
Bangalore
01.2020 - 05.2020
- Formulated and implemented HR handbook for all the employees across the company
- Involved in the recruitment of various roles at all levels and across multiple departments
- Led on people related training modules to ensure that managers are upskilled on Cogent Skills policies and processes and that employees going through the process are treated fairly and in line with our policies
- Keep HR policies and procedures up to date and effectively communicated across the organisation
- Supported HR Consultants and the Leadership Team with HR-related matters, including grievances and disciplinary processes
HR Assistant/Supporting Team Lead
Durbin PLC
London
07.2018 - 05.2019
- Updated records with employee status, personal information and agreement term changes
- Assisted HR manager in implementing diversity and inclusion initiatives
- Maintained and updated personnel records, storing employee information accurately for traceability compliance
- Prepared personnel files, keeping all employee records up-to-date
- Coordinated employee exit interviews and paperwork
- Supported new hires during onboarding process, helping them settle into roles faster
- Taken care of audit process to ensure accuracy of all records in HRIS system through the setup and maintenance of a structured audit process
- Participated in appraisal meetings with the departmental managers to review employee's performance on completion of probationary period
- Conducted Employee Engagement (Survey), Partnered with leads to understand the business requirement & strategies, designated mentoring & coaching session for employees, analysed training needs, organizing weekly Skip level meetings, conducted one on one discussion with employees to bridge any gaps through root cause analysis
- I was part of implementing various reward and recognition program, and event management
- Stakeholder Management: Maintain a monthly dashboard of HR metrics like attrition, employee engagement, PIPs etc
HR Assistant (Volunteering)
Quilombo UK
London
01.2018 - 07.2018
- Maintained personnel records on electronic databases by ensuring accuracy of information
- Responsible for the creation, maintenance and archiving of employee files
- Supported induction program and initial orientation of new employees
- Reviewed HR policies by ensuring they meet best practice guidelines
- Supported full recruiting process - Sourcing, recruiting, coordinating interviews, generating offers, new starter emails, and general support of the recruiting department
- Maintained records of all candidates in ATS system
Senior Analyst
Xerox Business Services India PvtT Ltd
Bangalore
07.2015 - 02.2017
Senior Associate
Tesco Hindustan Service Centre
Bangalore
07.2014 - 06.2015
Associate Analyst
Hewlett Packard Global E Business Services
Bangalore
08.2012 - 06.2015
Education
Level 7 - Human Resource Management
CIPD London
MA - Human Resource Management
University of Westminster
LondonMBA - Human Resource Management
Bangalore University
BangaloreSkills
- Employee Relation
- HR Strategy
- Management
- Leadership trainings
- Strategic Human Resource Planning
- HR Policies
- Talent Management
- Training and Development (HR)
- Reports and Analytics
- Payroll and Benefit administration
- Employment Law update
- HRIS
Certification
- ACAS training on Employment Law
- ACAS training on Managing a disciplinary procedure
- ACAS training on Handling an employee grievance
- ACAS training on Improving recruitment and retention of talent
- ACAS Safer Recruitment training
Timeline
HR Officer
LifeLine Projects
03.2022 - 03.2025
HR Manager
IBSFINtech Pvt Ltd
11.2020 - 12.2021
Assistant HR Manager (OD/ER/T&D)
MYStartUpCFO
01.2020 - 05.2020
HR Assistant/Supporting Team Lead
Durbin PLC
07.2018 - 05.2019
HR Assistant (Volunteering)
Quilombo UK
01.2018 - 07.2018
Senior Analyst
Xerox Business Services India PvtT Ltd
07.2015 - 02.2017
Senior Associate
Tesco Hindustan Service Centre
07.2014 - 06.2015
Associate Analyst
Hewlett Packard Global E Business Services
08.2012 - 06.2015
Level 7 - Human Resource Management
CIPD London
MA - Human Resource Management
University of Westminster
MBA - Human Resource Management
Bangalore University
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