Farhan Ali Rind
Doctor Of Business Administration
London,United Kingdom
Summary
Dedicated student finance advisor and administration professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
7
7
Languages
Work History
Student Finance Advisor
London School of Commerce
London
09.2020 - Current
- Successfully achieved the target of enrolling more than 1000 students per intake and 70% SFE applications approved with in the first four weeks of the intake.
- Assessed and analysed individual case for student finance eligibility pre-registration.
- Liaise with Student Finance England and student to solve the complex cases.
- Helping and supporting students to complete their enrolment and registration processes.
- Helping students with Student Finance applications with all necessary information and right documents
- Handling effectively student database, CRM and other applications.
- Designed effective and user-friendly processes for both admissions and applicant review.
- Advised applicants on prospects for admission and strategies for meeting academic and extracurricular credentials.
- Led projects and analysed data to identify opportunities for improvement.
Customer Support Agent
BGN Security Services Ltd
Lonodn
08.2018 - 03.2019
- Greeting clients and visitors
- Accurate and up to date information by managing and updating the client profile
- Enhanced client’s positive feedback by handling their queries and complaints
- Ensured robust communication by Answering phone calls handling emails
- Ensured efficient site management practices and availability of all operatives by Coordinating with senior managers and site managers.
Sales Representative
Galaxy Connect Ltd
London
03.2015 - 12.2015
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule.
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
- Implemented marketing strategies for stand-alone, fully integrated Tech company providing solutions to meet demands of Telecommunication industry.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Capitalized on industry and marketplace trends to strategize solutions and enhance business operations.
- Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Collaborated with sales and marketing departments to support business objectives and client acquisition.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Devised effective marketing, sales and other promotional initiatives.
Education
Doctor of Business Administration -
University Of The West Of Scotland
London 01.2016 - 05.2020
Master of Business Administration (MBA) - Corporate Finance
Anglia Ruskin University
Peterborough 01.2014 - 01.2015
BA (Hons) - International Business Management
Anglia Ruskin University
London 01.2011 - 01.2014
Skills
Strong communication and Listening skills
Interpersonal SkillsConflict management and resolution
Critical and analytical thinking
Great Attention to details
Adaptability
Influencing & negotiating skills
Strategic Planning
Interests & Hobbies
Reading newspapers journals and current affairs, playing tennis and badminton, music and video, Surfing internet.
IT Skills
Microsoft Word, Excel and Power Point. SPSS Statistical Software
Timeline
Student Finance Advisor
London School of Commerce
09.2020 - Current
Customer Support Agent
BGN Security Services Ltd
08.2018 - 03.2019
Doctor of Business Administration -
University Of The West Of Scotland
01.2016 - 05.2020
Sales Representative
Galaxy Connect Ltd
03.2015 - 12.2015
Master of Business Administration (MBA) - Corporate Finance
Anglia Ruskin University
01.2014 - 01.2015
BA (Hons) - International Business Management
Anglia Ruskin University
01.2011 - 01.2014