Summary
Overview
Work History
Education
Timeline
Generic

Farhan Patel

London

Summary

As a dynamic professional with a solid foundation in Business Management coupled with hands-on experience in a sales admins role within the luxury fashion sector. I bring a unique blend of academic knowledge and practical expertise to the business realm. My academic journey, culminating in a degree in Business Management from, has equipped me with a comprehensive understanding of key business principles, strategic management, and effective leadership. I have honed my analytical skills, allowing me to approach challenges with a strategic mindset and identify opportunities for business growth. Complementing my academic background is a successful tenure in a sales role within a prominent retail store. Working on the front lines has afforded me a deep appreciation for the intricacies of customer interactions and the critical role sales play in the success of a business. Through this experience, I have refined my communication skills, developed a keen understanding of customer needs, and consistently exceeded sales targets through a customer centric approach.

Overview

6
6
years of professional experience
9
9
years of post-secondary education

Work History

Administrative Support Professional

Zee & Co
London
09.2021 - Current
  • Acted as a primary point of contact for internal and external inquiries, demonstrating exceptional communication and problem-solving skills.
  • Managed phone calls, emails, and other correspondence in a prompt and professional manner.
  • Experience in managing customer inquiries and processing orders with a strong commitment to client satisfaction.
  • Demonstrated accuracy and attention to detail in maintaining sales records and other administrative documentation.
  • Proven ability to enhance office processes and implement organizational systems.

Sales Assistant

Leatherland Fashion
01.2020 - 07.2021
  • Keeping the store fully stocked
  • Maintaining the highest level of visual merchandising and store conditions
  • Delivering exceptional sales services for improved customer satisfaction
  • Interacting with customers and identifying their needs and preferences
  • Operating cash registers and point-of-sale machines
  • Receiving and verifying the quality and quantity of new shipments
  • Enforcing in-store security and health and safety procedures and regulations

Sales Assistant

R.E.D
06.2018 - 09.2018
  • Maintain customer satisfaction through superior service
  • Maintain a clean store and ensure that merchandise is presented in an appealing manner
  • Receive and unload new shipments
  • Keep shelves fully stocked with merchandise
  • Stay up to date with merchandise, especially new products
  • Determine customers’ needs and wants and suggest and display these items
  • Adhere to company guidelines and procedures
  • Welcome and engage in conversation with customers, help them as needed.

Education

Bachelor's degree - Business Management

Queen Mary University of London
09.2020 - 07.2023

BTEC - Business Studies

Isaac Newton Academy
09.2018 - 06.2020

9 GCSEs A-C -

Isaac Newton Academy
09.2013 - 07.2018

Timeline

Administrative Support Professional

Zee & Co
09.2021 - Current

Bachelor's degree - Business Management

Queen Mary University of London
09.2020 - 07.2023

Sales Assistant

Leatherland Fashion
01.2020 - 07.2021

BTEC - Business Studies

Isaac Newton Academy
09.2018 - 06.2020

Sales Assistant

R.E.D
06.2018 - 09.2018

9 GCSEs A-C -

Isaac Newton Academy
09.2013 - 07.2018
Farhan Patel