Farhan Ishraq
Glasgow
Summary
Hardworking and punctual employee, enthusiastic about learning different fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
1
1
year of professional experience
Work history
Sales Advisor
Wholesale Domestic Bathrooms
Glasgow, Glasgow City
05.2023 - Current
- Highlighted product features and benefits in line with customer needs, securing high-value sales.
- Provided high levels of in-store service, promptly resolving complaints to maintain customer satisfaction.
- Retained customers by building rapport and delivering tailored product recommendations.
- Processed payments promptly and precisely using point-of-sale (POS) systems, minimizing customer waiting times.
- Used active listening and relationship-building skills to assess customer needs, build rapport, and deliver viable solutions.
- maximize sales opportunities by regularly replenishing stock levels of recently sold products.
- Generated, maintained, and updated a list of potential sales leads.
Kitchen Staff Member
Porto Piri Piri
Glasgow
05.2022 - Current
- Labeled and stored fresh food deliveries immediately to avoid spoilage.
- Assisted chefs and kitchen staff with sous frying, steaming, and grill
- Performed in-place procedures such as slicing, par-cooking, and portioning.
- cleaning and disinfecting processes.
- Maximized sales, simultaneously serving customers face-to-face while managing online orders.
- Resolved customer issues with a positive outcome, using effective communication and attentive listening skills.
- Trained junior crew members in food preparation and operational procedures.
- maintained an efficient workflow, providing cover in case of staff absence.
- Operated fast food preparation tools to prepare items to specifications.
- Set up cash drawers, verifying adequate change was available for the smooth running of the shift.
- Handled customer transactions, including cash and credit card payments, with 100% accuracy.
- Effectively operated kitchen equipment, such as fryers and grills, consistently adhering to hygiene and safety regulations.
Education
Bachelor of Business Administration - Business Enterprise and Economics
University of Strathclyde
Glasgow 09.2021 -
A-Levels - Mathesmatics, Advanced Mathematics ,Physics, Business
Cambridge International Examinations
Skills
- Sales calls
- Customer complaint management
- Product presentations
- Active selling
- Customer service
- Upselling techniques
- Client retention strategies
- Business development
- Promotional expertise
- Product training
- Payment processing
Languages
English
Fluent
Timeline
Sales Advisor
Wholesale Domestic Bathrooms
05.2023 - Current
Kitchen Staff Member
Porto Piri Piri
05.2022 - Current
Bachelor of Business Administration - Business Enterprise and Economics
University of Strathclyde
09.2021 -
A-Levels - Mathesmatics, Advanced Mathematics ,Physics, Business
Cambridge International Examinations
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