Farhan Abdullah
Coventry,West midlands
Summary
I am a versatile and driven professional with a strong track record of success across a variety of industries and roles.
I thrive in both team-oriented and independent environments, consistently delivering high-quality results. With excellent problem-solving abilities, a keen attention to detail, and a focus on continuous improvement, I approach each task with a proactive mindset and a commitment to excellence. I am always eager to take on new challenges, contribute innovative solutions, and help organizations achieve their objectives. Whether leading projects, optimizing processes, or supporting teams, I bring a positive, solution-focused attitude to every role, ready to make a meaningful impact and drive long-term success.
Overview
5
5
years of professional experience
2025
2025
years of post-secondary education
Work History
Wholesale Distribution Manager
(Apprentice) Tavga ltd
Tipton, Sandwell
11.2022 - 11.2024
- Managed stock levels and conducted regular inventory audits, ensuring 100% accuracy in product availability, which led to a 15% reduction in stockouts.
- Coordinated incoming orders and shipments, achieving a 90% on-time delivery rate by verifying quantities and ensuring timely dispatch.
- Developed and maintained strong relationships with suppliers, reducing order discrepancies by 10% and successfully negotiating bulk discounts that lowered costs by 6%-12%.
- Organised and optimised the warehouse layout, increasing picking and packing efficiency by 20%, which significantly reduced order fulfilment time.
- Gained in-depth product knowledge, assisting both customers and the sales team in recommending best-sellers, resulting in a 10% increase in sales.
- Collaborated with sales, customer service, and logistics teams to ensure seamless operations, consistently maintaining a 91% customer satisfaction rate.
- Managed cash and card transactions while ensuring financial records were accurate, improving transaction processing speed by 15%.
- Adhered to warehouse safety protocols, ensuring a zero-incident safety record and full compliance with all regulatory standards.
- Assisted in resolving customer queries and product issues, achieving a high satisfaction rate of 91% in customer interactions.
- Provided tailored service to corporate clients, negotiating deals that led to a 20% increase in corporate account sales.
- Monitored market trends, customer preferences, and competitor activities, adjusting product offerings to maintain competitiveness, resulting in a 10% growth in market share.
- Created and managed detailed financial spreadsheets, tracking expenses and revenue, successfully reducing overspending by 8% while consistently meeting budget targets.
Inventory clerk
Boots
Coventry
08.2021 - 12.2021
- Managing stock levels, conducting audits, and using inventory systems like barcode scanners and ERP software. Skilled in stock handling discrepancies, ensuring product availability and efficient store operations.
- Become good in processing orders, verifying stock, and preparing products for shipment. Also coordinate with suppliers to resolve returns or discrepancies, ensuring accurate and timely order fulfilment.
- Handle packaging and labelling products to company standards, ensuring accuracy and compliance with safety regulations.
- Collaborate with retail staff, warehouse teams, and supervisors to ensure smooth inventory operations. Clear communication helps resolve issues quickly and supports efficient stock management.
Cold Calling/ Remote
N/A
Coventry, West midlands
03.2020 - 10.2020
- Enhanced time management and self-discipline while working from home, making over 50 calls daily with 95% follow-up rate.
- Developed sales techniques, engaging 20 prospects daily, boosting conversion rates by 20% through tailored pitches.
- Improved communication skills through cold calling, increasing engagement by 15% and building rapport.
- Gained good experience in CRM software, managing 140+ leads and reducing lead-response time by 30%.
- Built resilience through cold calling, increasing successful outcomes by 25% after setbacks.
Education
Bachelor of Arts (Honours) - Business management
The Open University
UKHigher National Diploma LEVEL 5 - Business management
Brighton School of Business And Management
UK 06.2023 -
Level 3 Access Diploma of higher education - Business management
City College Coventry
UK 09.2020 - 07.2021
Level 2 Technical Extended in Business - Business management
OCR Cambridge
CoventryNVQ Level 1 - Performing Engineering Operations
Henley College
Coventry 09.2017 - 07.2018
GCSEs - Maths & English
Henley College
Coventry, COV 09.2018 - 06.2019
Skills
- Strong leadership skills and motivator
- Excellent communication skills
- Strong IT skills (Microsoft Word, Excel, PowerPoint, Outlook)
- Great Problem-solving
- Self-discipline
- Time management
- Critical thinker
- Adaptability/Flexibility
Accomplishments
- Nominated for Award (Maths) 2019
- Maths ETHOS Award 2018
- Certificate 100% Attendance in Maths 2016/2017
- Certificate of 100% Attendance (Work related) May 2017
- Certificate of Best 100% Attendance July 2017
Timeline
Higher National Diploma LEVEL 5 - Business management
Brighton School of Business And Management
06.2023 -
Wholesale Distribution Manager
(Apprentice) Tavga ltd
11.2022 - 11.2024
Inventory clerk
Boots
08.2021 - 12.2021
Level 3 Access Diploma of higher education - Business management
City College Coventry
09.2020 - 07.2021
Cold Calling/ Remote
N/A
03.2020 - 10.2020
GCSEs - Maths & English
Henley College
09.2018 - 06.2019
NVQ Level 1 - Performing Engineering Operations
Henley College
09.2017 - 07.2018
Bachelor of Arts (Honours) - Business management
The Open University
Level 2 Technical Extended in Business - Business management
OCR Cambridge
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