Summary
Overview
Work history
Education
Skills
Websites
LANGUAGES
References
Hobbies and Interests
Timeline
Generic

FARHAAN KHAN

London,United Kingdom

Summary

Highly skilled professional specializing in Extract Transform Load (ETL), SQL Databases, and Software Engineering, showcasing exceptional analytical thinking and problem-solving capabilities.

Overview

5
5
years of professional experience
10
10
years of post-secondary education

Work history

Senior Product Support Analyst

Bullhorn
London
09.2024 - 08.2025
  • Executed ETL processes to transform and clean data, ensuring integrity and accuracy.
  • Optimised SQL queries for enhanced database validation and performance.
  • Fostered strong client relationships through open discussions regarding needs.
  • Delivered technical training and support, resulting in 50% reduction in customer inquiries.

Technical Support Analyst

Bullhorn
London
04.2022 - 09.2024
  • Identified operational improvement areas through comprehensive data analysis aligned with business objectives.
  • Generated customised reports that provided stakeholders with clear, actionable insights.
  • Optimised ETL processes to ensure adherence to data management protocols.
  • Administered SQL databases, facilitating efficient data retrieval and management.

Data Analyst

Aqualibria LTD
City of Westminster
09.2021 - 02.2022
  • Ensured compliance with publishing standards through meticulous formatting prior to submission.
  • Enhanced software performance by modifying applications and integrating new hardware.
  • Provided technical support, resolving hardware and software issues for over five end users.
  • Analysed marketing strategies, incorporating new features into Zoho Analytics Software.
  • Collaborated with cross-functional teams to optimise product performance and user satisfaction.

IT Operations Analyst

Influentric
London
08.2020 - 08.2021
  • Provided comprehensive first and second line IT support for hardware and software across multiple operating systems.
  • Managed implementations of new hardware and software, minimising operational disruption.
  • Collaborated with project teams to facilitate seamless transitions into operational environments.
  • Administered Active Directory for user account management, enhancing access control efficiency.
  • Developed and updated IT documentation, including procedures and knowledge base articles, to improve team knowledge retention.

Education

BSc (Hons) - Computer Science (Networking)

University of Hertfordshire
09.2017 - 07.2020

BTEC Level 3 Extended Diploma - Software Development

Stanmore College
Stanmore, Harrow
09.2015 - 07.2017

GCSEs -

Canons High School
Edgware, Barnet
09.2009 - 07.2014

Skills

  • Extract Transform Load (ETL)
  • SQL Databases
  • Technical Support
  • Data Analysis
  • Software Engineering
  • Communication Skills
  • Administration of Computer Systems
  • Computer Security
  • Networking Skills
  • Knowledge of Mathematics
  • Technical Writing Skills
  • Customer Service
  • Analytical Thinking
  • Interpersonal Skills
  • Problem Solving
  • Escalation Management

Websites

LANGUAGES

English

References

References available upon request

Hobbies and Interests

Travelling, Plane Spotting

Timeline

Senior Product Support Analyst

Bullhorn
09.2024 - 08.2025

Technical Support Analyst

Bullhorn
04.2022 - 09.2024

Data Analyst

Aqualibria LTD
09.2021 - 02.2022

IT Operations Analyst

Influentric
08.2020 - 08.2021

BSc (Hons) - Computer Science (Networking)

University of Hertfordshire
09.2017 - 07.2020

BTEC Level 3 Extended Diploma - Software Development

Stanmore College
09.2015 - 07.2017

GCSEs -

Canons High School
09.2009 - 07.2014

Similar Profiles

Create profile
FARHAAN KHAN