FARES EHAB HASSAN
Birmingham
Summary
I am a University Student studying Computer Science at Aston University. I am originally from Egypt but spent my entire life in Kuwait as a student. I am looking for an opportunity to acquire a job position that can sharpen my skills and provide me with valuable experience in the job market.
Overview
2
2
years of professional experience
Work history
Teacher Assistant
2020.03 - 2021.02
- Dealing with student needs and fulfilling them through online applications
- Handling inquiry calls from parents and students
- Directing them towards relevant solutions to their complaints
- Managing the flow of online classes and attending to students' technical needs during the classes to ensure a smooth experience
- Processing, tracking, and logging class payments from students through payment processors.
Restaurant Waiter
2021.07 - 2022.01
- Taking customer orders and ensuring a smooth customer service experience
- Attending to customer needs and complaints in a timely and professional manner
- Handling multiple orders at once and ensuring they arrive on time.
Education
Bachelor of Science (Hons) programme - Computer Science
Aston University
A-Levels - Math, Physics and Computer Science
Pearson (Edexcel)
2022
IELTS -
Cambridge International
Skills
- Exceptionally organized and efficient in task tracking and execution
- Proven ability to handle multiple tasks simultaneously with a high level of organization
- Customer-centric mindset with a strong focus on satisfying customer needs and requests
- Extensive experience in technology utilization and proficiency in IT applications
- In-depth knowledge of online payment systems
- Demonstrates a proactive and productive work approach, consistently achieving tasks at a commendable pace
- Versatile skill set applicable to various job positions
- Quick learner with the ability to adapt swiftly to new environments
- Proficient in navigating websites and applications, extracting and summarizing information
- Experienced in programming languages: Java, Python, HTML, Javascript, CSS, and PHP
- Skilled in creating and utilizing spreadsheets for task tracking and automation purposes
Timeline
Restaurant Waiter
2021.07 - 2022.01
Teacher Assistant
2020.03 - 2021.02
Bachelor of Science (Hons) programme - Computer Science
Aston University
A-Levels - Math, Physics and Computer Science
Pearson (Edexcel)
IELTS -
Cambridge International