Fardien Akhond
London,Middlesex's
Summary
Highly skilled professional with expertise in moving efficiency, effective multitasking, and excellent communication and customer service. Demonstrates strong abilities in conflict resolution, time management, and reliable cash handling. Adept at online customer interaction, scheduling, and problem-solving under pressure. Exhibits a professional attitude, respectful behaviour, and strong physical stamina. Proven track record in team collaboration, inventory management, and strategic planning. Career goals include leveraging skills to enhance operational efficiency and customer satisfaction within a dynamic work environment.
Overview
1
1
year of professional experience
Work History
JF Man & Van Ltd Helper
Jashimuddin Akhond
London, Middlesex
01.2024 - Current
- Assisted in loading and unloading goods, facilitating smooth operations.
- Communicated effectively with colleagues for better coordination of tasks.
- Ensured safety precautions at all times to minimise workplace accidents.
- Communicated with customers to explain moving process and provide accurate pricing details, ensuring clarity and satisfaction before the move.
- Handled online customer inquiries before moves, providing information, answering questions, and scheduling services in a professional manner.
- Resolved conflicts and de-escalated tense situations between customers and team members, helping to maintain a smooth and respectful working environment.
- Maintained a respectful and positive attitude with all customers, contributing to a professional and trustworthy company image.
- Actively listened to customer feedback and instructions during moves to ensure their needs were met and expectations were exceeded.
- Handled customer payments accurately and professionally, ensuring all services were paid for and recorded properly.
- Reported issues immediately, resulting in prompt problem resolution.
Education
GCSEs - English,Maths,Science,IT,Media,Functional Skills and Workskills
Greenford High school
London 09.2019 - 06.2024
A-Levels - Business,Politcs and BTEC IT
Greenford High School
London 09.2024 -
Skills
- Moving efficiency
- Effective multitasking
- Excellent communication and customer service
- Conflict resolution and de-escalation
- Time management and punctuality
- Reliable cash handling and payment processing
- Online customer interaction and scheduling
- Active listening and following instructions
- Professional attitude and respectful behavior
- Problem-solving under pressure
- Team collaboration and coordination
- Strong physical stamina and lifting ability
- Hobbies and activity planning
- Effective time management
- Task management
- Mopping and sweeping
- Bathroom cleaning
- Managing work priorities
- Customer Service
- Public speaking
- Attention to Detail
- Strategic planning
- Resourcefulness
- Inventory management
Affiliations
- Cleaning
- Exploring the world
- Politics
Languages
Bengali
Intermediate
Timeline
A-Levels - Business,Politcs and BTEC IT
Greenford High School
09.2024 -
JF Man & Van Ltd Helper
Jashimuddin Akhond
01.2024 - Current
GCSEs - English,Maths,Science,IT,Media,Functional Skills and Workskills
Greenford High school
09.2019 - 06.2024
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