Experienced professional Risk and Compliance Officer with more than 5 years of experience, helping Financial institutions achieve their compliance objectives. Developing and promoting policies and systems in line with current regulations and legislation, ensuring ethical standards are adhered to. Astute Compliance Officer with experience in risk and regulation capacities. Identifies issues and provides remedial solutions using keen problem-solving and analytical abilities. Meticulous and focused on verifying complex and ambiguous information for compliant case reviews.
Overview
10
10
years of professional experience
Work History
Litigation Executive
Mortimer Clarke Solicitors
Worthing, West Sussex
07.2023 - Current
Case Management: Handle caseload of 60+ debt recovery and enforcement matters from inception to resolution,
Client Communication: Maintain regular contact with third parties/solicitors, providing updates on case progress and answering any queries they may have
Drafting Legal Documents: Prepare legal documents such as letters before action and settlement agreements
Negotiation: Engage in negotiations with opposing parties or their representatives to reach settlements or alternative dispute resolutions where appropriate.
Resolved complex legal disputes between clients and third parties with an 80% success rate, saving clients time and money.
Compliance: Ensure compliance with relevant laws, regulations, and internal policies throughout the litigation process
Time Management: Manage deadlines effectively to ensure timely completion of tasks and meet client expectations
Record Keeping: Maintain accurate records of all case-related activities, including correspondence, evidence gathering, and billing information Responding to customer/third party correspondence
Redemption requests
Uploading documents to the Land Registry
Managed property sales transactions according to legal requirements.
Risk and Compliance Officer
Small and Medium Enterprises Development Corporation
07.2018 - 06.2023
Conducted regular credit reviews on existing borrowers to detect early warning signs of credit deterioration and risk
Developed and maintained credit risk models to ensure adherence to regulatory requirements and credit policies/procedures
Managed the credit portfolio of large corporations, developing strategies for growth and maintaining strong relationships with clients to ensure their financing needs are met
Successfully identified potential businesses to be on boarded, and their credit worthiness to qualify for financing through payment of critical attention and quality review of financial statements
Improved credit underwriting processes, resulting in a 35% reduction in processing time for credit proposals
Increased the volume of approved loans by 30% within the first year of employment by streamlining the credit- granting process
Successfully managed an average portfolio size of $50M with a less than 5% delinquency
Checked and approving AML/KYC for new clients as part of the take on process
Reviewed and responded to AML/KYC related queries across all clients within agreed time frames
Client Risk Profiling
Investigated and reported high-risk clients, including Politically Exposed Persons and Sanctioned Entities, collecting all necessary documentation to complete client files
Periodically reviewed AML/KYC records to ensure completeness, including verifying that due diligence/ enhanced due diligence has been performed and risk assessments are currently updated
Assisted in production of MIS reports for management
Evaluated the creditworthiness of clients and made recommendations for credit limits and terms
Analyzed financial statements, credit reports, and other relevant information to assess credit risk
Monitored and reviewed customer accounts to identify potential credit issues and recommend appropriate action
Developed policies and systems to ensure business successfully achieved objectives.
Maintained accurate and detailed compliance records.
Assisted with compilation and review of risk assessments across scope of organisational objectives.
Drafted monthly and quarterly compliance reports to inform upper management.
Collated documented evidence of corrective action implementation and effectiveness.
Compiled data from direct inspections and tests, creating reports outlining findings and sharing remediation recommendations.
Documented systemic compliance problems and inappropriate business practices for official reporting.
Credit Controller
Hermes Capital Private Limited
01.2017 - 06.2018
Managed credit control function for a portfolio of clients, including credit assessments, monitoring payment terms, and resolving billing disputes
Reduced debtor days from an average of 60 to 45 through implementation of stricter credit control processes and regular follow- up with clients
Conducted regular credit risk assessments and provide recommendations to senior management on credit limits and terms for new and existing clients
Collaborated with sales and customer service teams to address any customer issues and streamline billing processes
Created pivot tables and VLOOKUPS in Excel.
Identified most pressing client debt cases to pursue.
Negotiated terms and conditions, payment plans and settlements.
Minimised risk by proactively advising management of active payment issues.
Developed guidelines and procedures to achieve timely payments from customers.
Assessed customer compliance with repayment schedules through thorough account reviews.
Oversaw correct daily account balancing process.
Credit Controller
Gweru Provincial Hospital
03.2014 - 12.2016
Managed the credit control function for a portfolio of clients, including monitoring payment terms and resolving billing disputes
Collaborated with sales and customer service teams to address any customer issues and streamline billing processes
Achieved a 90% success rate in recoveries of outstanding debts through effective negotiation and communication with clients
Negotiated payment plans and resolved disputes with clients
Prepared and submitted monthly A/R reports to senior management
Conducted credit checks and monitored credit alerts.
Identified most pressing client debt cases to pursue.
Negotiated terms and conditions, payment plans and settlements.
Chased clients to procure payments in line with agreed terms and conditions.
Contacted customers about overdue payments by phone, letter and email.
Received debit and credit card payments by phone.
Education
M.Sc. - Big Data Analytics
Chinhoyi University of Science And Technology (CUT
Zimbabwe
04.2001 -
Bachelor of Commerce Honor's - Banking and Investment Management
National University of Science And Technology
Bulawayo
11.2013
Advanced Level
St Augustine's High School
Zimbabwe
04.2001 -
Certificate of Higher Education - Computers Applications and Packages-HEXCO
Mazowe High School
Zimbabwe
04.2001 -
Skills
CORE COMPETENCES AND SKILLS
Financial analysis
Risk assessment
Proficient in Python
Communication skills
Attention to detail
SQL, R, Power BI
Analytical Skills -Problem-solving
Regulatory compliance
SPSS and Stata
Languages
English
Fluent
Timeline
Litigation Executive
Mortimer Clarke Solicitors
07.2023 - Current
Risk and Compliance Officer
Small and Medium Enterprises Development Corporation
07.2018 - 06.2023
Credit Controller
Hermes Capital Private Limited
01.2017 - 06.2018
Credit Controller
Gweru Provincial Hospital
03.2014 - 12.2016
M.Sc. - Big Data Analytics
Chinhoyi University of Science And Technology (CUT
04.2001 -
Advanced Level
St Augustine's High School
04.2001 -
Certificate of Higher Education - Computers Applications and Packages-HEXCO
Mazowe High School
04.2001 -
Bachelor of Commerce Honor's - Banking and Investment Management