Farah mohamod ibrahim
LONDON,City of London
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work history
wherehouse manager
KALKAAL CASH & CARRY
, LONDON
08.2019 - 07.2023
- I was Manager i duties Responsibilities have organizational and management responsibilities, reporting to the Superstore Division Manager Since the business operates on a 7-day week basis, Assistant Managers must be able to deputise for Store Managers and efficiently run a Chinese Cash & Carry branch dealing with all aspects of site management, including sales, stock control, health & safety, personnel and general administration.
- To act as first point of contact for all queries from staff, customers and suppliers • To manage Cash & Carry staff • To review job applications and arrange interviews as required • To update the staff on company policies, procedures and rules changes in meetings • To oversee and assist with stock control and ordering including organising and undertaking the quarterly stock-checks and ensuring goods are always in stock • To log customer complaints and process as necessary • To attend meetings, conferences and training days relevant to projects • To handle investigations and meetings for grievance and disciplinary procedure • To undertake any other project work that may be reasonably assigned from time to time • To organise and provide training for Cash & Carry staf
Whole Foods Centre
khyber uk ltd
LONDON, london
02.2015 - 07.2017
- Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction.
- Maintained accurate records to simplify information flow between customer service and account management teams.
- Successfully generated new business via telephone sales, achieving profit growth targets.
- Increased client retention by building instant rapport and establishing customer trust.
Education
Certificate of Higher Education - SECODRY DIPLOMA
SECONDRY BANADIR
MOGADISHU 04.1983 - 06.1990
Skills
- Customer rapport
- Fiscal health management
- Commercial awareness
- Multilingual
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
wherehouse manager
KALKAAL CASH & CARRY
08.2019 - 07.2023
Whole Foods Centre
khyber uk ltd
02.2015 - 07.2017
Certificate of Higher Education - SECODRY DIPLOMA
SECONDRY BANADIR
04.1983 - 06.1990
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