Farah Khan
High Wycombe,Buckinghamshire
Summary
Detail-oriented professional with expertise in cash handling, customer service, and account management. Demonstrates strong skills in customer relations and public speaking, ensuring exceptional client satisfaction. Proficient in data entry and trend awareness, contributing to efficient operations and informed decision-making. Committed to leveraging skills for continued growth in a dynamic environment.
Multi-talented Team Member able to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success and ready to learn more about science and pharmacy and advance professionally.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Optical assistant
Specsavers Opticians
Didcot, Oxfordshire
01.2024 - 09.2025
- Performed frame repairs and adjustments for customer comfort.
- Provided warm, positive customer care from arrival to departure, encouraging return visits.
- Helped customers try on spectacles and deciphered needs and preferences to make recommendations.
- Educated customers on lens and frame requirements to assist in decision-making.
- Answered inbound calls and enquiries to provide top-level service.
- Created calm and welcoming atmosphere to relive patient anxiety during eye examinations.
- Processed customer payments and provided receipts for services and purchases.
- Coordinated optical appointments and sent client reminders for upcoming bookings.
- Prepared patients, rooms and equipment to support eye exam needs.
Front of house team member
Chaiiwala
High Wycombe, Buckinghamshire
09.2023 - 12.2024
- Served high volumes of guests (50+) in fast-paced service environments with exceptional customer care.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Team member
Love Churros
High Wycombe, Buckinghamshire
06.2024 - 09.2024
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Warmly greeted customers and proactively reduced wait times.
- Demonstrated proper food handling and safety standards.
- Delivered reliable customer service with attention to detail even under high pressure.
- Offered exceptional customer service with strong product knowledge.
- Remained flexible to cover shifts and work overtime as required.
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
Education
Higher National Diploma - Business
Berkshire College of Agriculture (BCA)
Maidenhead 09.2023 - 08/2025
GCSEs - English, Maths, Science, ICT, Geography and Business
Claires Court Schools
Maidenhead 09.2018 - 06/2023
Foundation Degree in Science - Science
University of Southampton
Southampton 09/2025 -
Skills
- Cash handling
- Customer Service
- Customer relations
- Public speaking
- Attention to Detail
- Account management
- Data Entry
- Trend awareness
Affiliations
- Gym
- Boxing
- Nutrition
- Music
- Travelling
Certification
-Currently hold a full driving license
-Level 3 BTEC National Extended Diploma in Business
References
References available upon request.
Timeline
Team member
Love Churros
06.2024 - 09.2024
Optical assistant
Specsavers Opticians
01.2024 - 09.2025
Front of house team member
Chaiiwala
09.2023 - 12.2024
Higher National Diploma - Business
Berkshire College of Agriculture (BCA)
09.2023 - 08/2025
GCSEs - English, Maths, Science, ICT, Geography and Business
Claires Court Schools
09.2018 - 06/2023
Foundation Degree in Science - Science
University of Southampton
09/2025 -