Imaginative Undergraduate Student engaged in problem-solving and adaptability. Delivers exceptional customer service through initiative and teamwork. Seeks opportunities to expand skills and gain further experience.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Barchester care home
Dunfermline, Scotland
05.2026 - 08.2026
Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
Managed confidential information with discretion, upholding data protection standards.
Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
Handled photocopying documents, updating files and faxing communications for staff.
Scanned new documentation into system and classified data using standard codes.
Events assistant
Taypark House
Dundee, Scotland
01.2026 - 05.2026
Facilitated on-site event setup and breakdown, adhering strictly to venue policies and timelines.
Collaborated effectively with events and venue staff, enhancing smooth operations before, during and after gigs.
Used customer service expertise to enhance audience enjoyment and provide first-class event experiences.
Adapted quickly to last-minute changes in event specifications, demonstrating flexibility and problem-solving skills.
Waiter
McKay's Hotel, Bar and Restaurant
pitlochry, Scotland
06.2023 - 09.2025
Delivered friendly and fast service to process high-volume food and drink orders at peak times.
Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
Took accurate food and beverage orders, relaying specific dietary requests to kitchen staff to meet diverse customer needs.
Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
Maintained cleanliness and organisation in dining and service areas, adhering to health and safety regulations.
Maintained safe hygiene and food handling standards for full compliance.