Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Fanfan Banza-Mukongu

London,Croydon

Summary

Customer-focused Cashier excelling in cash handling and financial accuracy. Delivers exceptional service by processing transactions efficiently and resolving customer queries with professionalism. Maintains organised checkout areas, ensuring a positive shopping experience.

Overview

3
3
Languages
13
13
years of professional experience

Work History

Cashier

JD Sports
London, clapham
12.2021 - 05.2026
  • Completed transactions through cash, cheque, or card, facilitating smooth customer experiences.
  • Processed cash, credit card, and voucher payments, ensuring accurate financial records.
  • Maintained clean and organised checkout areas to enhance customer satisfaction and shopping experience.

Crew Member

McDonald's
London
05.2017 - 01.2020
  • Delivered fast, accurate service for positive customer experience.
  • Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
  • Handled customer complaints with empathy and professionalism, working to resolve issues quickly.

Inclusion Officer

Imagine mental health charity
London
03.2013 - 02.2016
  • Delivered all tasks within agreed timeframes, independently and to high standards.
  • Adhered to company safety and performance requirements consistently.
  • Organised and maintained clean work areas to enhance professional appearance.

Education

Foundation degree - Hospitality and Event Management

LCCA
London, ENG
01-2026

foundation degree - Health and social care Level 4

Elizabeth school of london
London Canary worth
01-2025

Certificate of Higher Education - Access to health and social care

Croydon University Centre
Croydon, CRY
01-2000

Certificate of Higher Education - Accsess in social science

Croydon College
Croydon
01-1998

Bacalorea - Phylosophy

Le Petit college
Rabat/ Morroco
01-1995

Skills

  • Cash handling
  • Financial accuracy
  • Time management
  • Event planning
  • Health and safety
  • Conflict resolution
  • Team collaboration

Languages

French
Upper Intermediate
B2
Spanish
Intermediate
B1
English
Advanced
C1

Interests

  • My Hobbies are reading, basketball, watching TV, baby sitting

Timeline

Cashier

JD Sports
12.2021 - 05.2026

Crew Member

McDonald's
05.2017 - 01.2020

Inclusion Officer

Imagine mental health charity
03.2013 - 02.2016

Foundation degree - Hospitality and Event Management

LCCA

foundation degree - Health and social care Level 4

Elizabeth school of london

Certificate of Higher Education - Access to health and social care

Croydon University Centre

Certificate of Higher Education - Accsess in social science

Croydon College

Bacalorea - Phylosophy

Le Petit college
Fanfan Banza-Mukongu