Falhah Mehmood
Watford
Summary
Reliable and customer-focused with experience in fast-paced retail and warehouse environments, alongside hands-on, self-taught IT skills. Experienced in stock handling, picking and packing, and customer service, with practical knowledge of computer hardware repair, desktop PC building, and software troubleshooting. A dependable team player with strong problem-solving skills, able to adapt quickly to new tasks and environments.
Overview
2026
2026
years of professional experience
Work History
Computer Hardware & IT Experience
Self Taught
- Built, upgraded, and troubleshot desktop PCs, including hardware selection and installation
- Diagnosed and repaired laptops, including battery replacements and system faults
- Installed, configured, and reinstalled operating systems
- Resolved software and hardware issues such as boot errors, driver problems, and performance issues
- Provided technical support for family and friends, explaining solutions clearly
- Applied structured troubleshooting and safe hardware handling practices
- Continuously developed IT knowledge through independent online learning
Retail Assistant
Sainsburys
Watford
10.2024 - 12.2025
- Served multiple customers during busy times, and made sure they were served quickly and politely.
- Picked and packed customers’ online orders accurately within strict time limits, ensuring all items were in date, free from defects, and met quality standards.
- Helped customers on the shop floor by answering questions and showing them where products were.
- Supported warehouse operations when needed, helping with deliveries, unloading stock, and ensuring that goods were handled safely.
- Supported different parts of the store, depending on the day.
General Assistant
Aramark
Watford
01.2023 - 03.2024
- Operated tills and handled transactions accurately
- Delivered high-quality customer service in a busy tourist environment.
- Served food and beverages in line with hygiene standards.
- Refilled and restocked shelves to maintain product availability.
- I guided customers around the tour and assisted with inquiries.
- Opened and closed the store on designated days, including checking stock levels, refilling shelves and maintaining a clean, safe, and well-organized work environment.
Education
GCSES -
Future Academies
WatfordLevel 2 Diploma in Electrical Installations (Buildings And Structures) - City And Guilds -
West Herts College
Hemel HempsteadSkills
- Computer hardware repair & troubleshooting
- Desktop PC building
- Installing and configuring software
- Basic networking (Wi-Fi setup, routers, IP basics)
Timeline
Retail Assistant
Sainsburys
10.2024 - 12.2025
General Assistant
Aramark
01.2023 - 03.2024
Computer Hardware & IT Experience
Self Taught
GCSES -
Future Academies
Level 2 Diploma in Electrical Installations (Buildings And Structures) - City And Guilds -
West Herts College