Faizullah Haghjoo
Bristol,Avon
Overview
5
5
Languages
1
1
Certification
36
36
years of professional experience
Work History
Restaurant Manager
Soundwell Chippy
Bristol, Avon
06.2023 - Current
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Trained newly hired employees on service techniques, company procedures and safety processes.
- Worked closely with chef and cooks to determine menu plans for special events or occasions.
- Guaranteed compliance with food safety procedures and quality control guidelines.
- Monitored compliance with food hygiene regulations, conducting regular training sessions to ensure staff adherence to standards.
- Interviewed and hired skilled personnel to fill restaurant positions.
- Educated staff members on procedural and menu changes.
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Ran operations successfully according to industry best practices and owner standards.
- Optimised profits by controlling food, beverage and labour costs daily.
- Kept food storage and preparation equipment in good working order to maximise safety and cost-efficiency of operations.
- Performed restaurant walk-through to gauge timeliness and excellent service quality.
- Oversaw maintenance and repair of restaurant facilities, ensuring a clean and inviting environment for customers at all times.
- Developed and maintained staff to provide hospitable, professional service while adhering to policies and business initiatives.
- Maintained meticulous health and safety standards, achieving top ratings in all inspections and ensuring a safe dining environment.
- Conducted daily pre-shift and weekly departmental meetings to maximise organisational efficiency.
- Oversaw use of ingredients to plan for costs and minimise food waste.
- Delivered the highest rating of HSE adherence through continuous policy enforcement.
Red Crescent Staff Member
Red Crescent
01.1991 - 01.2006
- Managed customer enquiries, effectively resolving issues to enhance client satisfaction.
- Answered telephone calls to offer information, direct callers and take messages.
- Participated in training sessions and workshops to enhance personal and professional development.
- Provided customer service by addressing queries and offering assistance to visitors.
- Managed daily office operations and administrative support for the department to maintain efficiency.
- Collaborated with team members to organise staff schedules, optimising workforce efficiency.
- Communicated ideas clearly across multiple channels to assist staff.
- Handled confidential documents with discretion to protect sensitive information.
- Coordinated events and meetings, ensuring seamless execution and participant satisfaction.
- Managed client communications by answering phones and corresponding through email.
- Greeted guests warmly and efficiently processed late-night check-ins using [Software].
- Prepared hotel dining room for breakfast, lunch and dinner buffets.
Education
Diploma of Higher Education - Letreture
Jabir Bin Abdullah
Sarpole Zahab01-2005
Skills
- I can speak fluently in Kurdish Sorani, Farsi, English and can speak and a basic Arabic laguage
- Written translation
- Language proficiency
- Cultural awareness
- Client communication
- Written translations
Languages
English
Advanced
C1
Kurdish Sorani
Proficient
C2
Kurdish Fayli
Intermediate
B1
Farsi
Proficient
C2
Arabic
Beginner
A1
Certification
- Full UK driving Licence
Interests
- In my spare time, I enjoy playing football, going to the gym, swimming, travelling, socialising, listening to the music and Cooking
Sport, Travelling, Music
- Sport
- Travelling
- Socialising
- Music
Timeline
Restaurant Manager
Soundwell Chippy
06.2023 - Current
Red Crescent Staff Member
Red Crescent
01.1991 - 01.2006
Diploma of Higher Education - Letreture
Jabir Bin Abdullah