FAIZAH SIDDIQUI
Dagenham,Essex
Summary
Law graduate with a 2:1 from City University London, seeking an entry-level administrative or front-desk role. Proven ability to manage client communications, handle sensitive documents, and maintain high standards of accuracy and professionalism. Strong interpersonal and organisational skills, with experience in both customer service and volunteer-based support roles. Enthusiastic, adaptable, and committed to delivering efficient administrative support while developing a long-term career in the admin sector.
Overview
7
7
years of professional experience
Work history
Teaching Assistant (Volunteer)
Valance Primary School
Dagenham
09.2018
- Assisted with lessons and individual support for students
- Helped integrate ICT into the curriculum
- Created a positive and engaging learning environment
Assistant Swimming Coach (Volunteer)
FESG
Barking
06.2022 - 08.2025
- Supervised children with autism during weekly swimming sessions
- Ensured safety through safeguarding and first aid awareness
- Handled challenging behaviour with empathy and calm communication
Customer Service Assistant
Engines & Gearboxes Ltd.
Ilford
02.2023 - 10.2024
- Provided front-line support to customers by phone and in person
- Resolved complaints using effective communication and patience
- Used Microsoft Word and Excel to manage customer details, track invoices, and support general office admin
- Handled booking schedules and follow-up calls using internal systems to manage client appointments and records
Education
LLB (Hons) - Law
City University London
09/2022 - 07/2025
A-Levels - English Literature, History, Economics
Barking Abbey School
09/2020 - 07/2022
Skills
- Administrative support
- Customer service
- Phone & email handling
- Microsoft Office (Word, Excel, Outlook)
- Currently learning CRM tools
- Document organisation
- Strong legal research skills
- Teamwork and communication
Timeline
Customer Service Assistant
Engines & Gearboxes Ltd.
02.2023 - 10.2024
Assistant Swimming Coach (Volunteer)
FESG
06.2022 - 08.2025
Teaching Assistant (Volunteer)
Valance Primary School
09.2018
LLB (Hons) - Law
City University London
09/2022 - 07/2025
A-Levels - English Literature, History, Economics
Barking Abbey School
09/2020 - 07/2022
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