Summary
Overview
Work History
Education
Skills
Timeline
Generic
Muhammad Faizaan Amjid

Muhammad Faizaan Amjid

Dewsbury

Summary

Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work History

Managing Director

Lavesso Ltd
Dewsbury, Kirklees
08.2022 - Current
  • Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
  • Interpreted underlying risks, business needs, client requirements and cost structures to increase forecasting accuracy.
  • Spearheaded development and delivery of future product offerings based on in-depth market research.
  • Generated and achieved regional revenue goals, exceeding targets within company growth strategies.
  • Provided customers with outstanding service, extending relationships for future business opportunities.

Counter Server

Dewsbury Snooker Centre
Dewsbury, Kirklees
08.2021 - 08.2023
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Sprayed used crockery and cutlery items with hot water to loosen and remove food residue ahead of washing.
  • Demonstrated safe food handling standards at all times.
  • Complied with all health department regulations, proactively identifying and highlighting issues immediately.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Served guests promptly to ensure food remained at proper temperatures.

Education

Master of Business Administration -

Kirklees College
Dewsbury
09.2020 - 07.2021

Certificate of Higher Education - Web Design

Wakefield College
Wakefield
09.2020 - 07.2021

GCSEs -

Thornhill Community Academy
Dewsbury
09.2015 - 07.2019

Skills

  • Strategic thinking
  • Project budgeting
  • Strategic networking
  • Business analysis
  • Business development
  • Customer service
  • Problem solving skills
  • Professional telephone demeanor
  • Sales expertise

Timeline

Managing Director

Lavesso Ltd
08.2022 - Current

Counter Server

Dewsbury Snooker Centre
08.2021 - 08.2023

Master of Business Administration -

Kirklees College
09.2020 - 07.2021

Certificate of Higher Education - Web Design

Wakefield College
09.2020 - 07.2021

GCSEs -

Thornhill Community Academy
09.2015 - 07.2019
Muhammad Faizaan Amjid