Faiza Jameel
Birmingham,United kingdom
Summary
Dedicated professional with a strong background in customer service, known for clear communication and a flexible approach. Demonstrates self-motivation and maintains a professional attitude, remaining calm under pressure. Possesses a clean and tidy nature, proficient in Microsoft Office, and excels as an active listener. Committed to delivering exceptional service and continuously enhancing skills to support career growth.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work history
Receptionist
Golden Hotel
Faisalabad, Pakistan
2023.02 - 2024.05
- Managed phone calls, resulting in effective communication flow within the company.
- Greeted incoming customers in professional manner and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Received payments for service and updated balances in computer.
High School Chemistry Teacher
Allied School
Faisalabad, Pakistan
2023.03 - 2024.10
- Taught physical, organic and inorganic chemistry using variety of materials like text books, worksheets and computers.
- Professionally communicated with parents, outside agencies and other teachers for best interest of students.
- Modified educational courses to account for exam and curricula changes.
- Facilitated lesson planning by maintaining accurate, complete records in MS.
- Collaborated closely with colleagues on interdisciplinary projects, promoting holistic education.
- Utilized digital teaching tools for more engaging and interactive lessons.
Education
Master of Science - Chemistry
University of Agriculture
Faisalabad, Pakistan 2020.10 - 2022.11
Bachelor of Science - Chemistry
Government College University
Faisalabad, Pakistan 2015.09 - 2019.10
Skills
- Customer Service
- Clear communication
- Flexible
- Self-motivation
- Professional attitude
- Calm under pressure
- Clean and tidy nature
- Microsoft Office
- Active listener
Languages
Urdu
Native
English
Fluent
Punjabi
Upper intermediate
Timeline
High School Chemistry Teacher
Allied School
2023.03 - 2024.10
Receptionist
Golden Hotel
2023.02 - 2024.05
Master of Science - Chemistry
University of Agriculture
2020.10 - 2022.11
Bachelor of Science - Chemistry
Government College University
2015.09 - 2019.10