FAIZ FAREED
Newcastle upon Tyne
Summary
Dynamic professional with expertise in customer service, leadership, and teamwork, driving strategic planning and market development initiatives. Proven track record in operations management and budget management, enhancing inclusivity and social media engagement. Adept at event coordination and problem solving, committed to fostering effective communication within diverse teams.
Overview
6
6
years of professional experience
Work history
Assitant Manager
Grainger Group of Hotels
Newcastle upon Tyne, Newcastle upon Tyne
02.2025 - Current
- Minimised inventory loss for improved profit margins.
- Implemented promotional strategies for increased footfall during holiday seasons.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Handled customer complaints effectively, restoring trust in our brand.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
Responsible Team Member
Erasmus Student Networking
Newcastle upon Tyne
09.2023 - 08.2025
- Fostered positive relationships with sponsors leading to increased funding opportunities.
- Managed budget allocation effectively, ensuring profitable events.
- Delivered accurate monthly and annual financial reports for the board's review.
- Enhanced liquidity risk management with thorough cash flow monitoring.
- Enhanced brand visibility by organising high-profile events.
- Coordinated logistics for organising large-scale events successfully.
Country Manager
YouStudy UK Ltd.
Sheffield, UK
02.2023 - 05.2025
- Utilized strong analytical and problem-solving skills to address operational issues
- Defined and coordinated team goals and objectives to drive success
- Mentored and trained new employees on company policies and procedures
- Assigned, prioritized, and delegated tasks and responsibilities to departmental employees
Sales & Marketing Executive
Dream Properties and Marketing Agency
Islamabad
01.2022 - 08.2022
- Promoted and sold properties to potential clients, utilizing strong communication and negotiation skills
- Developed and implemented marketing strategies to effectively reach target audiences and generate leads
- Consistently met or exceeded sales targets, contributing to the growth of the company
Restaurant Supervisor
Peri Peri Original & Chai Kada
Lahore
12.2019 - 04.2020
- Oversaw daily operations and maintained a high level of customer satisfaction
- Managed a team of staff, delegated tasks, and maintained a positive work environment
- Provided excellent customer service and addressed customer concerns
- Implemented marketing strategies to attract new customers and increase sales
Education
UNDERGRADUATE IN LAW LLB -
Newcastle University
09.2023 - 6 2026
IGCSE - undefined
Lawrence College
A-LEVELS - undefined
Lahore Grammar School
INTERNATIONAL FOUNDATION PROGRAMME - Humaities And Social Sciences
INTO Newcastle University
Newcastle Upon Tyne08.2023
Skills
- Customer Service
- Leadership
- Teamwork
- Communication
- Problem Solving
- Strategic Planning
- Market Development
- Operations Management
- Budget Management
- Event Coordination
- Inclusivity Enhancement
- Social Media Engagement
Timeline
Assitant Manager
Grainger Group of Hotels
02.2025 - Current
Responsible Team Member
Erasmus Student Networking
09.2023 - 08.2025
UNDERGRADUATE IN LAW LLB -
Newcastle University
09.2023 - 6 2026
Country Manager
YouStudy UK Ltd.
02.2023 - 05.2025
Sales & Marketing Executive
Dream Properties and Marketing Agency
01.2022 - 08.2022
Restaurant Supervisor
Peri Peri Original & Chai Kada
12.2019 - 04.2020
IGCSE - undefined
Lawrence College
A-LEVELS - undefined
Lahore Grammar School
INTERNATIONAL FOUNDATION PROGRAMME - Humaities And Social Sciences
INTO Newcastle University
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