Faith Ogwutum Eboigbe
Luton,United Kingdom
Summary
Dedicated and compassionate care giver with extensive experience in elderly care, disability care, and personal care. Demonstrates exceptional communication skills and a strong knowledge of safeguarding practices. Proficient in home care, meal preparation, nursing care, and housekeeping.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Care Assistant
Avery Healthcare
Elstree, Hertfordshire
10.2023 - Current
- Maintained confidentiality and compliance standards for optimised patient care.
- Monitored client health conditions and reported immediate issues to manager.
- Organised activities and exercises to promote physical and mental well-being.
- Provided attentive first-hand care, comfort and safety to patients.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Assisted in all aspects of personal care, retaining comfort and dignity.
Care assistant
Forest Healthcare
Elstree, Hertfordshire
06.2023 - Current
- Provided emotional support to patients, improving their mental wellbeing.
- Assisted in daily living activities for enhanced patient comfort.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Assisted in all aspects of personal care, retaining comfort and dignity.
Care Assistant
Capital Services Corporation Limited
Watford, Hertfordshire
03.2023 - 12.2023
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Minimised care continuity issues by keeping thorough, accurate records.
- Optimised patient satisfaction through compassionate, considered care and communication.
Care Assistant
Crown healthcare Services
Croydon, Surrey
01.2023 - 06.2023
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Maintained confidentiality and compliance standards for optimised patient care.
- Monitored client health conditions and reported immediate issues to manager.
- Organised activities and exercises to promote physical and mental well-being.
- Provided attentive first-hand care, comfort and safety to patients.
Customer Service Representative
Seeddigit Limited
Asaba, Delta State, Nigeria
02.2015 - 11.2022
- Answered customer telephone calls promptly and improved on-hold wait times.
- Assisted customers with varying questions using product knowledge and service expertise.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Participated in regular training to maintain up-to-date knowledge on company products and policies.
- Adhered strictly to policies and procedures for continued company compliance.
- Processed inbound customer calls, providing information on service or product upgrades
Caregiver
Mother Divine Orphanage Home
Imo State, Nigeria
08.2019 - 02.2022
- Completed housekeeping from hoovering to changing bed linen.
- Optimised nutrition to increase food intake, adapting to different dietary needs.
- Supported residents with dementia by assisting with dressing and meal preparation.
- Delivered personal care and grooming routines to boost wellbeing.
- Prepared and served tasty and healthy meals in line with service users' nutritional needs.
- Planned ways to help service users participate in social activities.
Community volunteer for Covid 19
Delta State Ministry for Health
Delta State, Nigeria
04.2021 - 08.2021
- Delivered effective counselling services to individuals in need, providing coping strategies to successfully navigate difficulties.
- Promoted food bank events on social media to encourage attendance.
- Delivered food parcels to those unable to attend distribution centre.
- Collected food donations from local schools, churches and community centres.
- Maintained clean, organised and well-stocked food pantry.
Education
Bachelor of Arts - Theater Act
University of Uyo
Master of Science - Management
University of Hertfordshire
Hatfield, Hertfordshire 01.2023 - 10.2024
Skills
- Exceptional communicator
- Elderly care
- Compassionate care giver
- Home care
- Disability care
- Personal care
- Meal preparation
- Safeguarding knowledge
- Care management
- Nursing care
- Housekeeping
Certification
MANDATORY HEALTH TRAINING: Basic Life Support: People Moving and Handling and Care Certificate Introduction by Incisive Training Ltd (March 2023)
MANDATORY HEALTH TRAINING: BASIC LIFE SUPPORT AND CARE A 3-day blended training (classroom and online) that is CSTF aligned and in accordance with UK Resuscitation Council and HSE guidelines and assessment by Dependable Healthcare Solutions Ltd (June 2023)
SPECIALIST TRAINING IN BREAKAWAY - PMVA - CONFLICT RESOLUTION: A 3-day PMVA and Breakaway Course Using GSA Techniques. by Dependable Healthcare Solution Ltd (June 2023)
MENTAL CAPACITY ACT inc. DOLS by Medex Learning (July 2024)
MOVE AND ASSIST THEORY by Medex Learning (July 2024)
ORAL HEALTH - FOREST HEALTHCARE by Medex Learning (June 2024)
PREVENTION AND MANAGEMENT OF PRESSURE SORES by Medex Learning (July 2024)
SAFE HANDLING OF MEDICINES by Medex Learning (June 2024)
SEPSIS, NEWS AND VITAL SIGNS - FOREST HEALTHCARE by Medex Learning (June 2024)
AWARENESS OF DIABETES by Medex Learning (June 2024)
DEMENTIA AWARENESS by Medex Learning (June 2024)
END OF LIFE CARE by Medex Learning (June 2024)
LEARNING DISABILITY AWARENESS by Medex Learning (June 2024)
BASIC LIFE SUPPORT PRACTICE TRAINING by Forest Healthcare (June 2024)
MOVING AND HANDLING TRAINING by Forest Healthcare (June 2024)
Timeline
Care Assistant
Avery Healthcare
10.2023 - Current
Care assistant
Forest Healthcare
06.2023 - Current
Care Assistant
Capital Services Corporation Limited
03.2023 - 12.2023
Care Assistant
Crown healthcare Services
01.2023 - 06.2023
Master of Science - Management
University of Hertfordshire
01.2023 - 10.2024
Community volunteer for Covid 19
Delta State Ministry for Health
04.2021 - 08.2021
Caregiver
Mother Divine Orphanage Home
08.2019 - 02.2022
Customer Service Representative
Seeddigit Limited
02.2015 - 11.2022
Bachelor of Arts - Theater Act
University of Uyo
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