Summary
Overview
Work history
Education
Skills
Languages
Certification
Music , football , exercising, socialising
Timeline
Generic

Faith Etiendem Lebongwo

Preston,United Kingdom

Summary

Compassionate support Worker having a talent for fostering strong interactions and providing a supportive workplace. Skilled at managing challenging behaviours and providing emotional support, resulting in increased client well-being and independence. Known for building trust and creating a good atmosphere.

Overview

4
4
years of professional experience
10
10
years of post-secondary education
1
1
Certification

Work history

Support worker

Life span Support
Buea , South West Provice
02.2025 - 08.2025
  • Completed housekeeping activities, leaving a clean and safe home environment.
  • Patients' well-being improved through emotional support and friendship. Actively listened to the client's problems, establishing a comfortable environment.
  • Increased mental stimulation through discussion, reading, and games, resulting in improved cognitive function.
  • Helping to provide personalised care for service users
  • Providing effective care by promoting service users wellbeing, respecting their choices and preferences.
  • Maintaining services users dignity and privacy by keeping confidentiality


Assistant manager

Njiforbi Bakery
Buea , Cameroon
01.2024 - 12.2024
  • Delivered exemplary customer service, resulting in increased repeat business and loyalty.
  • Managed daily operations to ensure efficient shop floor performance.
  • Minimised inventory loss, contributing to enhanced profit margins.
  • Assisted manager during audits, ensuring report accuracy.
  • Implemented new procedures to elevate customer service standards.
  • Maintained high cleanliness standards, improving overall shopping experience.
  • Ensured compliance with health and safety regulations for staff safety.

Care assistant

Grace Faith Mission
Buea - Cameroon, South West Province
09.2021 - 06.2023
  • Encouraged independence in patients while assisting them with tasks.


  • Respected each resident's privacy and dignity while providing care services.


  • Responded quickly to emergencies, assuring the safety of all service users


  • Ensured a safe atmosphere by keeping the facilities organised and tidy.


  • Collaborated with the healthcare team to provide optimal patient care.
  • Assisting service users with mobility
  • Assisting patients with personal care duties while promoting hygiene and cleanliness.


Assisted with daily living tasks to improve patient comfort.

Education

GCE - English, Economics, Maths, Geography, Literature, Religious study, French,

St Paul English Catholic College
Dschang - Cameroon
09.2013 - 06.2018

A-Levels - Economics, Geography, English, History, Religious studies.

St Paul English catholic College
Dschang - Cameroon
09.2018 - 06.2021

Bachelor of Science - Management Science

University of Buea
Buea- Cameroon
09.2021 - 06.2024

Skills


I have previously worked as a support worker and a care assistant I have acquired skills related to providing help and care Some of these talents include demonstrating empathy to clients I am extremely passionate about making a difference in people's lives, so I have developed abilities in giving compassionate care I can provide therapeutic and person centred care to client effectively Working as a support worker and care assistant has helped me improve my comprehension and capacity to maintain confidentiality

I have also learnt to maintain professional boundaries and be assertive in my role Working as a support worker may be difficult, but I have grown to be resilient and work well under pressure Additional abilities that I have acquired include effective time management, honesty, teamwork, efficient communication, and care coordination

Languages

English
Beginner

Certification

Degree in management science

Music , football , exercising, socialising

I like listening to music as it helps me to be ease,  football is a fun game watching and playing it with friend it makes me feel so relax and happy . Interacting with friends and families makes me feel good.

Timeline

Support worker

Life span Support
02.2025 - 08.2025

Assistant manager

Njiforbi Bakery
01.2024 - 12.2024

Care assistant

Grace Faith Mission
09.2021 - 06.2023

Bachelor of Science - Management Science

University of Buea
09.2021 - 06.2024

A-Levels - Economics, Geography, English, History, Religious studies.

St Paul English catholic College
09.2018 - 06.2021

GCE - English, Economics, Maths, Geography, Literature, Religious study, French,

St Paul English Catholic College
09.2013 - 06.2018
Faith Etiendem Lebongwo