Summary
Overview
Work history
Education
Skills
Accomplishments
Work availability
Timeline
Faith Mercer

Faith Mercer

Shrewsbury,Shropshire

Summary

Self-assured individual offering more than 5 years of Business Owner experience. Well-versed in the creative industry and skilled in a variety of mediums including glass and sculpture.

Possesses excellent organization technical and communication skills with an exceptional work ethic. Strong academic record in research. Creative Business Owner with a keen knowledge of trends in the creative market. Excellent customer relations aptitude and relationship building. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

28
28
years of professional experience
2
2
years of post-secondary education

Work history

Small Business Owner

Self Employed
Manchester, Lancashire
03.2018 - Current
  • Harnessed 5 years experience within retail to drive market expansion.
  • Manage cash flow through rigorous forecasting and ordering.
  • Built online marketing campaigns targeting key customers and online sales.
  • Demonstrated exceptional customer service by employing tailored and consultative sales approach.
  • Enhanced new product awareness by posting engaging images to company websites and social media accounts. Keeping up to date with current trends and developments in retail market.
  • Supported timely and accurate administrative task completion.
  • Managed digital databases and physical file systems through timely and accurate completion.

Front of House Theatre Severn

Shropshire County Council
Shrewsbury, Shropshire
03.2015 - 04.2019
  • Facilitated fast and efficient communication between front and back of house staff.
  • Controlled cash and other receipts by adhering to cash handling and reconciliation procedures in line with restaurant policies and procedures.
  • Performed closing procedures in POS system, reconciling cash and credit card settlements accurately and efficiently.
  • Maintained slick front-of-house processes in high-volume establishments of up to 1000 customers, through exceptional organization
  • Monitored condition of entire facility to verify all area was clean, safe and comfortable for guests.
  • Solved customer queries and problems efficiently, maintaining excellent satisfaction ratings.

Designer Maker

Self
Shrewsbury, Shropshire
09.2014 - Current
  • Collaborated with multidisciplinary teams to realize creative vision and achieve artistic excellence.
  • Showcased installation sculptures at national exhibitions.
  • Integrated new design techniques to stretch creative boundaries and reach new audiences.
  • Completed grant proposals and applications to obtain financial support for projects.
  • Disrupted status quo with cutting-edge and innovative techniques.
  • Presented at industry-leading conferences and seminars to share research.
  • Tutored students struggling with material, improving understanding and academic performance whilst resident at Artist in Residency, Wolverhampton School of Art.
  • Wrote scholarly articles, papers and books related of expertise. For example, contributing to the publication of Pate de Verre. The Material of Time 2022.

Holistic Massage Therapist

Castle Care Ltd
Bishop's Castle, Shropshire
05.1995 - 03.2016
  • Motivated patients during practice physical exercises, relaxation techniques and functional activities
  • Followed agreed protocols and guidelines to uphold integrity of healthcare practice.
  • Organized discharge planning in collaboration with clients and caregivers.
  • Dealt with emergencies calmly and professionally.

Education

Master of Arts - Design and Craft

Manchester Metropolitan University , Manchester
10.2019 -

Currently a studying research centered MA at Manchester School of Art. This has included working alongside Manchester Art Gallery and Grayson Perry's Art Club.

Responsible for co-ordination and the and design of exhibitions including the Great Northern Contemporary Craft Fair.

Bachelor of Arts - Applied Art and Design

University of Wolverhampton, Wolverhampton
09.2011 - 08.2013

GCSEs - Math's, English, Geography, History, Art

Bishops Castle Community School, Bishops Castle

Skills

  • Multiple deadline management
  • Artistic project planning
  • Extensive project research
  • Creative collaboration
  • Creative professional management
  • Marketing, advertising and digital content generation
  • Client relations
  • Event coordination

Accomplishments

October 2023 Glass Sculpture selected for the Great Northern Contemporary Craft Fair Manchester

September 2023 Glass Sculpture selected for the MA Showcase Exhibition MMU Manchester

June 2020 Blown Glass Sculptures Confetti Shower selected for the Fresh Air Biennale.

June 2016 Glass Art selected for Glass Glamour Exhibition Cirencester

September 2016 Artist in Residence Wolverhampton School of Art.

June 2014 Glass Art selected for Glass Glamour Exhibition Cirencester

June 2014 Glass Installation Jolly Rotten selected for the Fresh Air Biennale

January 2015 Awarded a Travel Scholarship to the Czech Republic to research applied art including glass, ceramics, textiles, fine art, architecture and art history.

August 2014 Awarded the Fresh Air Bursary to work alongside internationally acclaimed artist Colin Reid in his glass studio in Stroud.

September 2014 glass art Abracadabra selected for Ripples Exhibition York

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Manchester Metropolitan University - Master of Arts, Design and Craft
10.2019 -
Small Business Owner - Self Employed
03.2018 - Current
Front of House Theatre Severn - Shropshire County Council
03.2015 - 04.2019
Designer Maker - Self
09.2014 - Current
University of Wolverhampton - Bachelor of Arts, Applied Art and Design
09.2011 - 08.2013
Holistic Massage Therapist - Castle Care Ltd
05.1995 - 03.2016
Bishops Castle Community School - GCSEs, Math's, English, Geography, History, Art

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Faith Mercer