Faith Kambo
London,Newham, Stratford
Summary
I am a very self-motivated, confident and vibrant individual who possesses good listening and excellent communication skills which have been displayed through the various roles that I have had throughout my school and work experience. These roles have helped me to develop the skills that can be used in the Occupations experiences I will want to pursue in the future. I am looking for an opportunity to amplify the skills that I have now to work in a good working environment and help me take on new challenges. A dedicated and dependable student seeking a flexible position. Ready for practical experience and enthusiastic about helping others. Prepared to learn and support the team.
Overview
4
4
years of professional experience
15
15
years of post-secondary education
Work history
Receptionist,waitress,bartender, Events assistant
Wivenhoe House Hotel
Colchester, Essex
2021.10 - 2023.11
- Provided excellent customer service to hotel guests, ensuring satisfaction
- Managed guest inquiries and check-in/out procedures efficiently
- Maintained cleanliness standards in rooms and public areas
- Collaborated with various hotel departments for smooth operations
- Handled reservations and assisted with food and beverage service
- Participated in training sessions to stay updated on hotel policies
- Demonstrated professionalism and positivity in guest interactions
- Responded promptly to guest requests and resolved issues effectively.
- Handled cash and POS transactions to process event sales quickly and accurately.
- Worked with event staff to coordinate day-of workflow and meet high-volume task loads with minimal challenges.
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
Catering assistant
JO's Catering
London
2021.06 - 2021.08
- Followed checklists to keep kitchen areas clean, stocked, and sanitised.
- Assisted chefs with preparing and presenting food, employing meticulous attention to detail and quality standards.
- Prepared simple food items, freeing up cooks to focus on complex work.
- Maintained high standards of food hygiene through regular checks of fridge and freezer temperatures.
- Managed food delivery processes, maintaining efficient storage solutions and meticulous stock rotation to reduce waste.
- Ensured cleanliness and usability of crockery, cutlery, and utensils for smooth-running, high-functioning kitchen operations.
Sales Assistant
Gap/Gap kids
2019.09 - 2019.08
- Controlled store inventory reviewed cash handling and operations reports and logged reports on expenses, sales and receipts
- High quality customer service and approach Personal field consulting on appearance Conceptualising visual merchandising strategies Provided friendly service and assistance to clients promote customer loyalty, satisfaction, and sales.
Education
Passed All Sats -
Ellen Wilkinson primary school
2005.09 - 2014.04
Received 7 GCSEs with grades of 65 - undefined
Kingsford community school
2014.09 - 2019.05
Level 3 Diploma Travel and Tourism- Results: DDM - undefined
Leyton Sixth form college
2019.09 - 2021.04
Events Management and Hospitality (gap year but with certificate of higher education stopping at yr2) - undefined
Essex University
2021.10 -
Skills
- Patience
- Leading
- Problem-solving
- Communication and relationship building
- Multitasking
- Time management and scheduling
- Self reliance
- Creative skills
- Confidence
- Team work
- Complaint management
- HACCP regulatory knowledge
- Cash handling
- Safe food handling
- Stock management
- Hospitality expertise
Refrences
available upon request
Languages
English
Fluent
Swahili
Fluent
Timeline
Receptionist,waitress,bartender, Events assistant
Wivenhoe House Hotel
2021.10 - 2023.11
Events Management and Hospitality (gap year but with certificate of higher education stopping at yr2) - undefined
Essex University
2021.10 -
Catering assistant
JO's Catering
2021.06 - 2021.08
Sales Assistant
Gap/Gap kids
2019.09 - 2019.08
Level 3 Diploma Travel and Tourism- Results: DDM - undefined
Leyton Sixth form college
2019.09 - 2021.04
Received 7 GCSEs with grades of 65 - undefined
Kingsford community school
2014.09 - 2019.05
Passed All Sats -
Ellen Wilkinson primary school
2005.09 - 2014.04