Faith Bangura
Walsall,UK
Summary
Recent biomedical science graduate with strong analytical and detail-oriented skills. Experienced laboratory assistant proficient in data analysis, problem-solving, and quality assurance. Demonstrated ability to interpret complex datasets and produce evidence-based reports while ensuring compliance with safety and confidentiality regulations. Effective team player with a commitment to improving public outcomes and enhancing employee engagement in fast-paced environments.
Overview
8
8
years of professional experience
Work history
Medical Laboratory Assistant
Royal Wolverhampton Trust
Wolverhampton, UK
2024.05 - 2026.05
- Achieve operational excellence by ensuring timely processing of patient specimens for example around 10,000 samples processed per day, significantly contributing to patient care.
Enhance data management accuracy through diligent entry into laboratory information systems, facilitating effective communication with clinical teams.
Strengthen laboratory efficiency by maintaining cleanliness and monitoring stock levels, supporting safe working environment. - Enhanced team collaboration through clear communication and professional conduct.
- Practiced safety measures, minimising risk of exposure to hazardous materials.
- Demonstrated exceptional attention to detail whilst handling sensitive patient data.
- Prepared biological samples for testing, ensuring accuracy in results.
Healthcare Assistant
Avery Healthcare
Aldridge, UK
2020.04 - 2024.04
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Assisted around 60 elderly residents with daily tasks such as eating, bathing, dressing up for enhanced quality of life while living in care homes.
- Administered non-prescription medication under supervision, relieved minor discomforts swiftly.
- Provided emotional support to patients, their families during difficult times.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by managers.
Sales Assistant
Wilkos
Walsall, West Midlands
2017.12 - 2019.12
- Assisted customers with friendly service and helpful advice on fulfilling their needs.
- Utilised POS systems for accepting and processing various payment methods including cash, cheque, card, and mobile payments.
- Greeted 100s of customers, aiding them in selecting items, locating accessories, and finalising purchases.
- Improved customer loyalty and retention through cultivating positive interactions with them.
- With proactive problem-solving skills, was able to resolve customer concerns, process issues.
- Through customer service encounters, was able to establish long-term relationships with customers.
- Delivered exceptional after-sales service, encouraging repeat business.
Education
Biomedical Science - Blood Science
Staffordshire University
Stoke-On-Trent 09/2020 - 06/2024
A Level - Health and Social Care and Business Studies
Walsall Academy
Bloxwich 09/2017 - 06/2019
GCSE -
Walsall Academy
Bloxwich 05/2019 - 06/2019
Skills
- Client Relationship Management
Skilled in building as well as maintaining long-term professional relationships through trust, responsiveness, and consistent follow-up - Communication & Presentation
Confident communicator with ability to deliver clear, engaging presentations and explain technical concepts to non-technical audience - Negotiation & Persuasion
Influencing outcomes, handling objections, working towards mutually beneficial agreements - Self-Management & Organisation
Highly organised with excellent time management skills; able to prioritise tasks effectively whilst working independently across office-based environments
- Resilience & Target-Driven Mindset
Motivated, goal-oriented, persistent in challenges; maintains focus, whilst performing under pressure - Problem-Solving & Adaptability
Quick to assess situations, think critically, adapt approach to meet client needs or overcome obstacles - Technical Aptitude (STEM Background)
Strong ability to learn, understand technical products, applying analytical thinking to support client solutions - Team Collaboration
Works effectively within team environment, contributing ideas, sharing insights, and supporting collective objectives
Languages
English
Fluent
Timeline
Medical Laboratory Assistant
Royal Wolverhampton Trust
2024.05 - 2026.05
Healthcare Assistant
Avery Healthcare
2020.04 - 2024.04
Sales Assistant
Wilkos
2017.12 - 2019.12
Biomedical Science - Blood Science
Staffordshire University
09/2020 - 06/2024
A Level - Health and Social Care and Business Studies
Walsall Academy
09/2017 - 06/2019
GCSE -
Walsall Academy
05/2019 - 06/2019