Faisal Miah
London
Summary
High-energy, people-focused professional with hands-on experience across customer service, hospitality, and property management. Known for creating great customer experiences, staying calm under pressure, and getting things done fast and right. Quick learner with a strong work ethic and a natural ability to build rapport with customers, tenants, and teams.
Overview
2
2
years of professional experience
Work history
Waiter
Family-Owned Restaurant
London
- Provided personalised, attentive service to guests
- Took accurate orders and ensured timely delivery of food and drinks
- Handled customer issues professionally, turning problems into positive experiences
- Built strong repeat-customer relationships through excellent service
Team Member
Shake Shack
Camden
2026.08 - Current
- Developed training programs, leading to skill enhancement.
- Conveyed product information effectively to customers, promoting sales.
Team Member
Popeyes Peri Peri
London
2024.11 - 2025.04
- Delivered fast, friendly service in a high-volume environment
- Operated POS systems and handled cash accurately
- Prepared food to strict hygiene and quality standards
- Worked efficiently as part of a close-knit team during peak hours
- Maintained clean, organised workstations to ensure smooth service
Education
GCSEs - English, Maths, Science, Business, Classics
Marylebone Boys' School
LondonLevel 2 Applied Science - undefined
Capital City College
LondonSkills
- Customer Service & Relationship Building
- Clear Verbal & Written Communication
- Problem Solving & Complaint Resolution
- Teamwork & Collaboration
- Time Management & Task Prioritisation
- Cash Handling & POS Systems
- Health & Safety Awareness
- Adaptive and quick learning
Additional information
- Extra Strengths
- Reliable, punctual, and highly motivated
- Comfortable working under pressure
- Positive attitude with a strong service mindset
- Trusted with responsibility in both corporate and family-run environments
Timeline
Team Member
Shake Shack
2026.08 - Current
Team Member
Popeyes Peri Peri
2024.11 - 2025.04
Level 2 Applied Science - undefined
Capital City College
GCSEs - English, Maths, Science, Business, Classics
Marylebone Boys' School
Waiter
Family-Owned Restaurant