Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
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Faisal Alom

Faisal Alom

London,Newham

Summary

Adaptable and detail-oriented individual with a well-rounded background in business management and accounting principles. Skilled in project management, problem-solving, and financial analysis, complemented by experience in customer service and teamwork. Eager to contribute to a dynamic business environment in a Business Management or Accounting role.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Personal Care Assistant

Private Client
London, Walthamstow
03.2024 - Current
  • Administered client medication with care and precision, prioritising health and comfort.
  • Assisted clients with adapting to life changes due to bodily or brain injuries.
  • Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
  • Safely transported and accompanied clients to appointments and activities.
  • Managed and updated client records, ensuring accuracy for dependable health and wellbeing monitoring.
  • Ensured clients were correctly taking prescribed medications, maintaining optimal health.
  • Assisted clients with daily household tasks including cleaning, laundry and food preparation.
  • Maintained hygienic living environments through regular cleaning.
  • Created positive relationships with clients through practical support and companionship, improving overall quality of life.

Waiter

Flavours of India
London, Leytonstone
01.2023 - 03.2023
  • Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
  • Polished glasses and cutlery to pristine standards.
  • Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
  • Memorised complete menu and offered guests knowledgeable suggestions.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.

Junior manager

Trinity Youth
London, Canning Town
10.2022 - 11.2022
  • Implemented organisational policies for smooth service delivery.
  • Delivered products and services in line with agreed arrangements and contracts.
  • Developed clear brand voices to improve marketing image and reputation.
  • Increased customer satisfaction by resolving issues.
  • Maintained visitor and personnel compliance with rules and safety procedures, minimizing liability and injury risks.
  • Offered professional, friendly service at all times to maximise customer comfort and enjoyment.

Education

Bachelor of Arts (Hons) - Business Management and Accounting

University of Westminster
London
09.2023 -

Diploma of Higher Education - Business, Finance and Economics

Newvic Sixth Form College
London
09.2021 - 05.2023

GCSEs - English, Maths and Triple Science

Lister Community School
London
09.2018 - 09.2020

Skills

  • Business Acumen (Understanding of business operations and strategy)
  • Financial Analysis (Analysing financial statements and data)
  • Project Management (Planning, organizing, and executing projects)
  • Communication (written & verbal) (Clear and concise communication)
  • Problem-Solving and Decision-Making (Identifying and solving problems)
  • Organization and Time Management (Meeting deadlines and priorities)
  • Teamwork and Collaboration (Working effectively with others)
  • Adaptability and Flexibility (Adjusting to changing situations)
  • IT Literacy (Proficiency in common computer applications)
  • Data Analysis (Analysing data to extract insights)
  • Budgeting and Forecasting: (Creating and managing budgets)
  • Interpersonal Skills: (Building relationships and rapport with colleagues)
  • Negotiation: (Reaching agreements and compromises)
    Attention to Detail: (Accuracy and thoroughness)
  • Time Management: (Effectively managing your own time) (More specific than general Time Management)
  • Analytical Skills: (Breaking down complex information and identifying patterns)

Affiliations

  • Reading
  • Financial News
  • Golf
  • Basketball

Accomplishments

  • Received Highest Grade for Business Studies in College

Languages

English
Fluent
Bengali
Native

Timeline

Personal Care Assistant

Private Client
03.2024 - Current

Bachelor of Arts (Hons) - Business Management and Accounting

University of Westminster
09.2023 -

Waiter

Flavours of India
01.2023 - 03.2023

Junior manager

Trinity Youth
10.2022 - 11.2022

Diploma of Higher Education - Business, Finance and Economics

Newvic Sixth Form College
09.2021 - 05.2023

GCSEs - English, Maths and Triple Science

Lister Community School
09.2018 - 09.2020

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Faisal Alom