Faisal Abdinasir
Bermondsey
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Concierge Porter
H10 Hotels
11.2023 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Concierge
Lancaster Gate Hotel
04.2018 - 03.2020
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Corporate Security Officer
Mitie Security
09.2011 - 02.2018
- Assisted in the development of business continuity plans to ensure minimal disruption during emergencies or unforeseen events.
- Ensured a safe work environment by monitoring surveillance systems and responding to emergency situations promptly and effectively.
- Performed background checks on potential hires, mitigating risks associated with hiring individuals with criminal histories or questionable backgrounds.
- Served as a liaison between the organization and external entities such as insurance providers or regulatory agencies to ensure compliance with all relevant regulations and requirements.
Education
No Degree - Marketing And Social Media
Ukcbc
London High School Diploma -
Leeuwenburg
Amsterdam 05.2002
Skills
- Customer Service
- Highly Adaptable
- Strong Work Ethic
- Effective problem solving
Languages
Dutch
Native language
English
Proficient
C2
Timeline
Concierge Porter
H10 Hotels
11.2023 - Current
Concierge
Lancaster Gate Hotel
04.2018 - 03.2020
Corporate Security Officer
Mitie Security
09.2011 - 02.2018
No Degree - Marketing And Social Media
Ukcbc
High School Diploma -
Leeuwenburg
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