

Experienced Makeup Consultant and Beauty Advisor with 14 years of retail sales and operations experience, including 10 years at M·A·C Cosmetics and currently working with Christian Dior. Specialized in luxury cosmetics, skincare, fragrance, and bath & body consultations, delivering exceptional customer service and personalized experiences.
Skilled in administrative and store operations, including:
Inventory management, stock replenishment, and product transfers.
Monitoring expiration dates, batch codes, and maintaining accurate records.
Visual merchandising and maintaining attractive product displays.
Cash-handling protocols and completing administrative tasks.
Proven ability to drive sales growth while maintaining brand integrity and building long-term client relationships. Experienced in blending beauty and fashion expertise through previous roles at United Colors of Benetton and Puma, offering complete styling solutions.
Dedicated to delivering exceptional artistry, exceeding sales targets, and elevating the client experience in fast-paced luxury retail environments.
Key Responsibilities
Delivered personalized consultations across Dior's makeup, skincare, fragrance, and bath & body lines.
Provided expert advice on fragrance layering, skincare routines, and holistic beauty solutions.
Achieved sales targets through exceptional customer service and strong client relationships.
Maintained visual merchandising standards and ensured adequate stock levels.
Monitored product documentation, including expiration dates and batch codes, to support inventory management.
Handled administrative tasks such as reporting, correspondence, and cash/security procedures.
Promoted Dior’s loyalty programs and educated clients on the brand’s heritage and philosophy.
Key Achievements
Consistently exceeded sales targets, driving revenue growth.
Built a loyal client base through personalized service and follow-ups.
Earned positive client feedback for product knowledge and engagement.
Key Responsibilities:
Delivered personalized makeup consultations to enhance customer experience and brand loyalty.
Achieved individual sales targets and contributed to team goals through product recommendations and upselling.
Maintained store presentation and ensured stock accuracy.
Supported inventory management and visual merchandising.
Educated customers on new product launches and M·A·C's brand philosophy to improve engagement.
Assisted with administrative tasks such as customer data management, reports, and store compliance.
Key Skills:
Customer Service
Sales
Makeup Artistry
Inventory Management
Visual Merchandising
Guided customers and provided personalized assistance.
Achieved sales targets set by the store manager.
Handled visual merchandising to maintain store presentation.
Oversaw stock-related processes, ensuring timely replenishment and resolution of inventory issues.
Delivered excellent customer service to enhance the shopping experience.
Assisted customers by providing guidance and support.
Achieved sales targets assigned by the store manager.
Maintained visual merchandising standards in the store.
Coordinated with the team to address stock discrepancies and ensured product availability for clients.
Delivered exceptional customer service to enhance client satisfaction.
Sales
Makeup Artistry
Sales and Business Development
Client Relationship Management
Product Training and Demonstrations
Retail Operations and Administration
Customer Service Excellence