Faheez Toriolacoker

Dartford,Kent

Summary

Dedicated professional with a strong foundation in customer service, adept at utilising exceptional communication skills, both verbal and written. Proven ability to actively listen, resolve conflicts, and solve problems efficiently. Demonstrates excellent time management, organisation, and multitasking abilities while working effectively within a team. Known for patience and empathy in handling diverse customer needs. Committed to leveraging these skills to contribute to a dynamic work environment and achieve career growth.

Overview

year of professional experience

Work History

Customer assistant

Faffairs Stores

02.2023 - 11.2023

Handled cash and card payments with accuracy.
Dealt effectively with customer complaints, resolving issues professionally and amicably.
Upheld company policies whilst interacting with customers to maintain brand reputation.
Provided fast checkout service with high levels of customer care and transaction speed.

Education

Higher National Diploma - Computing and IT

London South East Colleges

London

09.2024 -

GCSEs -

King's College

Lagos

09.2016 - 08.2022

Skills

Customer Service
Communication Skills (Verbal & Written)
Active Listening
Problem-Solving
Conflict Resolution
Time Management

Organization
Multitasking
Teamwork
Patience
Empathy

References

References available upon request.

Timeline