Fahd Hussain
Bury,Greater Manchester
Overview
5
5
years of professional experience
Work history
School Bus Driver
Stagecoach Manchester
, Greater Manchester
05.2024 - Current
- Enhanced safety by strictly following road laws and implementing company policies regarding safeguarding.
- Conducted thorough first use checks; Checking tyres, lights, brakes, external panels and interior environment before every journey to maintain safe conditions.
- Learnt and regularly drove routes from 3 additional depots to assist the company during times of peak demand for regular service.
- Ensured compliance with UK Domestic Drivers' hours regulations.
- Maintained regular communication with operational control through radio and ticket machine; Informed of hazards on the road to ensure smooth operation of all services.
Private Hire Driver
Self-Employed
, Greater Manchester
03.2024 - 05.2024
- Ensured passenger satisfaction by providing excellent customer service.
- Liaised effectively with dispatchers whilst on duty to streamline booking process.
- Maintained vehicle cleanliness to enhance the comfort of passengers.
- Used GPS navigation systems to avoid traffic jams for timely arrivals.
- Provided assistance to elderly or disabled passengers with care and respect.
- Assisted in loading and unloading luggage from vehicles, making travel easier for clients.
- Handled cash transactions responsibly, ensuring correct change was given to customers.
Technology Analyst
Barclays
Knutsford, Cheshire
09.2022 - 03.2024
- Involved with a project management team tasked with IT system monitoring and tech debt remediation.
- Used MS Office extensively; Created and maintained multiple dashboards and data entry forms via Excel and Forms; Stakeholder collaboration through Outlook and Teams; Shared mailbox maintenance and Sharepoint creation.
- Presented reports and insights to senior leadership within Barclays Execution Services.
- Assisted with project prioritisation and risk acceptance.
- Operated to tight deadlines and fulfilled Ad-Hoc reporting requirements where required.
- Cultivated strong relationships with delivery teams to negotiate delivery timelines.
Postal Worker
Royal Mail
Stockport, Greater Manchester
09.2021 - 09.2022
- Sorted mail and parcels within company depot for optimal routing and dispatch.
- Couriered mail and parcel deliveries using company vehicles, following health and safety directives.
- Collected signatures for proof of delivery as required by regulations.
- Ensured timely delivery by adhering to strict schedules and routes.
International Arrivals Liaison
University of Leeds
Leeds, West Yorkshire
06.2020 - 09.2021
- Facilitated stakeholder communication between airports (Manchester, Leeds-Bradford, Heathrow), transportation partners (National Express, West Yorkshire local coach & taxi companies), students and University management.
- Monitored and responded to help-desk enquiries relating to International Arrivals within SLA requirements.
- Maintained an On-Call schedule to address issues that arose from a 24/7 arrival window.
- Administered Arrivals team database (Aventri), ensuring GDPR protocols adhered to fully.
- Led problem-solving with sensitive situations, such as delayed/cancelled flights, late/early coach departures, missing luggage and employee/resourcing issues.
- Pioneered International Student Supplies Program: Providing arriving students with basic needs during COVID-19 pandemic.
- Assisted with wider project handled by the International Student Office where human resource was stretched.
Education
NVQ Level 3 - Data Technician
Multiverse
2022 - 2024
Bachelor of Science - Computer Science
University of Leeds
Leeds 2019 - 2022
Foundation Year - Social Sciences and Management
University of Bradford
Bradford 2018 - 2019
Skills
- Safety compliance
- Customer service
- Time management
- Effective communication
- Problem solving
- Risk assessment
- Sustained concentration
References
References available upon request.
Timeline
School Bus Driver
Stagecoach Manchester
05.2024 - Current
Private Hire Driver
Self-Employed
03.2024 - 05.2024
Technology Analyst
Barclays
09.2022 - 03.2024
Postal Worker
Royal Mail
09.2021 - 09.2022
International Arrivals Liaison
University of Leeds
06.2020 - 09.2021
NVQ Level 3 - Data Technician
Multiverse
2022 - 2024
Bachelor of Science - Computer Science
University of Leeds
2019 - 2022
Foundation Year - Social Sciences and Management
University of Bradford
2018 - 2019
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