Fahana Safiya Nujum
London
Summary
Dedicated professional with a background in customer-facing roles. Demonstrates exceptional interpersonal skills and a commitment to fostering positive relationships. Cultivates a supportive atmosphere through active listening and responsiveness to client feedback, driving continuous improvement in care quality.
Overview
4
4
years of professional experience
Work History
FOOD AND CUSTOMER OPERATIONS
Eggslut Fitzrovia
London
06.2023 - Current
- Assisted with food preparation, cleanliness, and kitchen organization.
- Offered top-notch customer service, ensuring enjoyable dining experiences.
- Supervised stock replenishment and inventory reporting.
Health Care Assistant
curant care
london
01.2023 - 01.2024
- Provided tutoring in a range of subjects and initiatives.
- Maintained a friendly and collaborative learning environment.
- Employed a range of teaching techniques to raise student engagement and performance.
- Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
- Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
- Maintained a clean and hygienic environment in patient areas, adhering to infection control protocols.
- Helped patients with bathing, meal assistance, toileting and mobility support.
- Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
- Aided in bathing, dressing and general mobility.
Care Assistant
Jsm recruitment
london
01.2023 - 10.2023
- Supported residents with mobility issues, using equipment safely to aid movement.
- Prepared and served nutritious meals, catering to diverse dietary requirements.
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
- Assisted in the implementation of care plans, tailored to individual needs.
- Facilitated social activities, encouraging interaction and community within the care home.
- Conducted risk assessments to identify potential hazards within the care setting.
Education
MSc - Environmental Management
01-2024
MTech - Computer Aided Structural Engineering
01-2020
BTech - Civil Engineering
01-2018
Skills
- Task collaboration
- Patient care
- Care plan implementation
- Client relationship management
- Training facilitation
- Communication skills
- Health and safety awareness
- Calm under pressure
- Willingness to learn
- Commitment to excellence
Certifications
- Health & Safety Awareness
- Environmental Awareness Certificate
- First Aid & Emergency Response
- Workplace Safety Certificate
- Member - Indian Society for Technical Education (ISTE)
- Active Member - FORCE (Fraternity of Rising Civil Engineers)
- CPD Certificate from Prospero Teaching
- Safeguarding in Education
Timeline
FOOD AND CUSTOMER OPERATIONS
Eggslut Fitzrovia
06.2023 - Current
Health Care Assistant
curant care
01.2023 - 01.2024
Care Assistant
Jsm recruitment
01.2023 - 10.2023