I have been looking forward to work with the organisations where I can enhance and improve my professional skills and so far I have been successful at it and I'm still learning and looking forward to work with organisations where I can apply my professional skills and could develop company and achieve its objectives.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work history
Branch manager
Al Raj International Currency Exchange
Giga Mall, Islamabad
2025.04 - 2026.03
Coordinated with other branches for seamless service delivery.
Ensured branch met all regulatory requirements for safe operation.
Fostered a positive work environment, improving overall team morale.
Oversaw recruitment process, ensuring selection of competent staff members.
Ensured compliance with company policies, maintaining ethical standards.
Organised local marketing activities, boosting brand visibility within community.
Built partnerships with local businesses fostering community relations.
Conducted regular performance reviews for continuous employee development.
Reviewed and analysed sales data to identify growth opportunities.
Managed daily operations to ensure smooth running of the branch.
Cashier
AA Exchange
Islamabad
2020.01 - 2022.01
I have been working as the cashier for AA exchange and have been involved in including:
Assisted customers with enquiries to enhance their shopping experience.
Handled high volumes of transactions during holiday seasons efficiently.
Trained new cashiers on store policies and procedures to maintain standards.
Kept up-to-date with store promotions to provide accurate information to customers.
I have been involved in the similar operations as I was managing in Fair Deal and it has enhanced my professional skills
Demonstrated patience while dealing with difficult customers, maintaining professionalism.
Processed payments swiftly for improved customer experience.
Managed queue effectively during peak hours for seamless checkout process.
Manager
FAIR DEAL SHA NAWAZ ASSOCIATE
Islamabad
2016.01 - 2020.01
I worked as branch manager and have been handling the following departments of the branch
1: Customer Service
2: Staff management
3: Compliance and risk management
4: Sales and business development
5: Problem solving and decision making
I have been looking over these things in order to make my branch excel in all the departments