FAHAD MOHAMMED
Luton,Bedfordshire
Summary
Professional Summary A highly adaptable, detail-oriented, and reliable professional with a diverse and proven track record across warehouse operations, logistics administration, and customer-facing roles. Possesses a unique blend of hands-on physical stamina, sharp organizational capabilities, and exceptional communication skills. Adept at managing inventory precision, coordinating complex transport documentation, and resolving customer inquiries in high-pressure environments. Recognized for a strong work ethic, rapid problem-solving abilities, and a steadfast commitment to maintaining safety, efficiency, and exceptional service standards across all operational areas.
Overview
4
4
years of professional experience
Work History
Warehouse Operator
Deta Electricals
Luton, LU4 9TT
01.2026 - 05.2026
- Picked orders efficiently to fulfil productivity targets.
- Optimised warehouse product placement for efficient picking and packing processes.
- Supported team members in picking, packing, and processing tasks, contributing to overall warehouse efficiency.
- Scanned, sorted and diverted packages to appropriate warehouse departments for ease of access and accurate tracking.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
Warehouse Administrator
Amazon Logistics
DUSTABLE, LU5 4GB
10.2025 - 01.2026
- Monitored and maintained inventory levels, proactively ordering supplies to avoid stockouts and production delays.
- Managed the receipt and storage of incoming goods, ensuring accurate record-keeping and space optimisation.
- Recorded purchases and supply movements, ensuring accuracy of inventory records and facilitating efficient stock management.
- Monitored team compliance with company regulations and procedures, ensuring adherence to standards and minimising risks.
- Prepared and presented weekly performance reports to management, showcasing key achievements and identifying areas for operational enhancement.
Driver's Mate
Superdrug
10.2025 - 12.2025
- Handled merchandise carefully to provide safe delivery.
- Read maps and GPS systems to efficiently plan alternative routes, in case of traffic delays or closures.
- Maintained spatially aware and observant during luggage transport for safety and security purposes.
- Supported drivers in navigating through traffic and identifying the most efficient routes.
- Implemented strategies to reduce delivery time, improving customer satisfaction and efficiency.
Customer Service Representative
Phase 3 Telecoms
Maitama
02.2025 - 07.2025
- Managed inbound customer service calls, resolving queries and complaints to enhance customer satisfaction.
- Oversaw customer account inquiries, providing accurate information to resolve service complaints and ensure customer satisfaction.
- Delivered first-class customer service by anticipating and addressing customer needs.
- Processed customer orders efficiently at point of sale.
- Maintained accurate records of customer interactions, detailing inquiries, comments, and resolutions for future reference.
Transport Administrator
Gods is Good
Abuja, federal capital territory
03.2024 - 05.2025
- Coordinated transport schedules and routes, optimising time and fuel efficiency across fleet operations.
- Managed delivery schedules by assigning transport routes and organising delivery times to ensure timely arrivals.
- Directed daily operations to achieve maximum efficiency and productivity.
- Managed a team of drivers, motivating and leading them to achieve departmental targets and objectives.
- Updated clients on transport times and order processes, promptly reporting delays to enhance communication.
Kitchen Assistant
Private Catering / Family Business
Abuja
01.2023 - 08.2024
- Supported Head Chef with culinary tasks, specialising in baking and intricate food preparation, ensuring quality and presentation standards were consistently met.
- Ensured kitchen cleanliness and sanitation standards, adhering to food safety regulations (HACCP principles) to maintain a safe working environment.
- Coordinated fast-paced cleanup and prep work to facilitate seamless kitchen operations during peak hours.
Retail Assistant
K City Plaza
Abuja
01.2022 - 07.2022
- Retail & Customer Service: Delivered friendly assistance to customers, addressed product inquiries, and facilitated smooth shopping experiences.
- Operational Support: Supported stocking and merchandising while maintaining shop organisation, showcasing reliability and strong work ethic.
- Kept shelves neat, clean and organised through visual merchandising.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Handled customer inquiries and complaints with professionalism, offering solutions to meet their needs.
Education
Advanced Diploma - Software Engineering
Aptech
Abuja01-2024
BSc -
University of Bedfordshire
Luton, UK05-2026
WAEC Certificate -
West African Examination Council
NigeriaSkills
- Cash/Inventory Handling
- Warehouse/IT logistics experience
- Order processing
- Inventory reporting
- Operational procedure adherence
- Warehouse safety protocols
- Health and safety compliance
- Equipment maintenance
- Lifting
- Time Management
- Team Collaboration
- Internal communication
- Data entry
- Team player
- Problem-solving
Custom Section
RY614093B
References
Available upon request. A recommendation letter from Phase 3 Telecoms can be provided.
Timeline
Warehouse Operator
Deta Electricals
01.2026 - 05.2026
Warehouse Administrator
Amazon Logistics
10.2025 - 01.2026
Driver's Mate
Superdrug
10.2025 - 12.2025
Customer Service Representative
Phase 3 Telecoms
02.2025 - 07.2025
Transport Administrator
Gods is Good
03.2024 - 05.2025
Kitchen Assistant
Private Catering / Family Business
01.2023 - 08.2024
Retail Assistant
K City Plaza
01.2022 - 07.2022
Advanced Diploma - Software Engineering
Aptech
BSc -
University of Bedfordshire
WAEC Certificate -
West African Examination Council