Dynamic Workshop Manager with a strong focus on budget management, team leadership, and process optimization. Proven track record in implementing efficient workflows and training staff to enhance service quality.
Overview
16
16
years of professional experience
Work History
Workshop Manager
Veetec Motor Group
London, Enfield
01.2013 - Current
Managed daily workshop operations and staff scheduling for efficient workflow.
Oversaw maintenance and repair processes to ensure quality service delivery.
Coordinated training sessions for new technicians on tools and safety protocols.
Implemented inventory management systems to track parts and supplies efficiently.
Ensured compliance with safety regulations and industry standards during operations.
Maintained records of all activities related to the operation of the workshop.
Organized and managed daily workflow of staff members in the workshop.
Kept workshop operations in line with budget limitations and schedule demands.
Hired, trained, supervised, coached and evaluated employees as necessary.
Resolved customer complaints regarding product quality or service rendered by the workshop staff.
Created detailed reports on production processes within the workshop environment.
Prepared and maintained budgets, personnel records or training manuals.
Event Manager
Lavantez
london, Eastham
02.2010 - 03.2012
Coordinated logistics for various events, ensuring smooth execution of activities.
Managed vendor relationships, negotiating contracts and securing necessary services.
Executed on-site management, addressing issues promptly during events.
Organized post-event evaluations to gather feedback for future improvements.
Led team meetings to align goals and delegate tasks effectively.
Provided support to attendees before, during, and after the event as needed.
Resolved any issues that arose during the course of an event in a timely manner.
Served as primary contact person responsible for responding to inquiries about events.
Organized venues, budgets, guest lists, catering, and event timelines.
Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
Coordinated with vendors to ensure timely delivery of materials for events.
Attended and participated in industry events.
Education
MAVO - Social Work
muzaik college in holland
HOLLAND
03-2008
Skills
Workshop operations
Budget management
Quality assurance
Inventory management
Safety compliance
Customer relationship management
Employee training
Effective communication
Team leadership
Conflict resolution
Time management
Health and safety
Workshop organization
Job scheduling
Repairs proficiency
Budget administration
Financial reporting
Continuous improvement
Effective customer communication
Organizational skills
Human resources
Problem-solving abilities
Teamwork
Accomplishments
Fastest Growing Bodyshop Group site Veetec Enfield From BSI