Fahad Al Islam
Kuwait,Kuwait
Summary
Operations and administrative professional with 4+ years of experience in manufacturing, inventory control, and office support. Skilled in production coordination, inventory management, and process documentation, with hands-on exposure to paper manufacturing and ERP systems.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work history
Operations Assistant
iPack
- 2025.09
- Processing customer orders from the sales team & coordinating manufacturing schedules.
- Confirming customer payments with the finance department before processing orders.
- Coordinating with the design team to finalize packaging layouts for production.
- Monitoring raw material stock levels and follow up on shortages with the inventory department.
- Updating and closing sales orders in Zoho CRM accurately.
- Tracking production status and delivery orders with the production team.
- Maintaining and updating daily sales reports in Excel.
- Coordinating daily tasks between sales, finance, design, and production unit.
Inventory Controller
The Padel Club
2022.04 - 2024.05
- Managed product transfers to retail stores and intercompany locations.
- Tracked and reported damaged or lost goods, ensuring proper disposal.
- Handled warehouse operations including inventory counts, stock movement, and shipping.
- Applied inventory controls to reduce excess stock and improve accuracy.
- Designed an Excel-based tracking system that improved efficiency and stock monitoring.
- Coordinated receipt, order processing, assembly, and dispatch of goods.
Administration & Operations
PlexSolution Co.
2020.10 - 2022.03
- Maintained Manager’s calendar, scheduling meetings, providing reminders and ensuring no conflict occurs.
- Gathered, updated, and tracked project dates and status information.
- General office duties: Answered phone calls, copied and filled documents, organized and sent emails, processed invoices.
- Highlighted the benefits of the companies software products and services.
- Arranged with clients for Sage ERP, CRM & HR Software Demos, training & upgrading.
- Opened tickets and submitting to consultants to resolve client issue promptly.
- Requested for sage ERP License to ensure Client’s software is up-to-date.
- Updated the software contracts database with new, optimized agreements.
Education
Bachelor of Business Administration - BBA
Sikkim Manipal University
2014.01 - 2017.01
Higher Secondary School - undefined
United Indian School
2011.01 - 2013.01
Secondary School - undefined
United Indian School
2006.01 - 2011.01
Skills
- MS Office (Excel, Word, PowerPoint)
- ERP/CRM Systems : Sage CRM, Zoho CRM
- Operating System : Window & Linux
- Distribution & Warehousing
- Order Picking & Processing
- Adaptability & flexibility
- Teamwork & Collaboration
- Database Management
Timeline
Inventory Controller
The Padel Club
2022.04 - 2024.05
Administration & Operations
PlexSolution Co.
2020.10 - 2022.03
Bachelor of Business Administration - BBA
Sikkim Manipal University
2014.01 - 2017.01
Higher Secondary School - undefined
United Indian School
2011.01 - 2013.01
Secondary School - undefined
United Indian School
2006.01 - 2011.01
Operations Assistant
iPack
- 2025.09