Fabiula Claudino

• Coordinated team meetings to enhance communication and productivity.
• Handled various day-to-day admin responsibilities to maintain smooth business operations.
• Understood and adhered to company's health and safety policies.
• Demonstrated open communication and collaborated with various teams.
• Coordinated security access, managed employee on-boarding/off-boarding, and maintained up-to-date databases using Excel, Corrigo, ProLease etc.
• Assisted with room bookings, set-ups, and maintenance of meeting rooms, ensuring optimal condition and adherence to company standards.

• Provided exceptional customer service by addressing guest inquiries, handling special requests, and ensuring overall satisfaction during their visit.

• Managed reservation systems, utilizing attention to detail to ensure accurate bookings and a seamless guest experience.
• Supported management in tracking customer feedback and implementing improvements to enhance service quality.
• Maintained a professional and welcoming environment while effectively handling guest concerns and ensuring satisfaction.

• Conducted thorough research to identify high-potential companies with ongoing projects suitable for investment.
• Analyzed financial performance, market trends, and industry positioning of target companies to assess investment opportunities.
• Developed detailed reports and investment recommendations based on market data, financial models, and company performance analysis.
• Managed and maintained a database of potential investment opportunities, ensuring it was up to date with the latest market and project information.
• Supported the preparation of presentations and pitch materials to communicate research insights and investment recommendations to stakeholders.

• Working as a customer services agent, receiving and assisting customers at the branch
• Receiving signed contracts from customers and introducing customers to their T&Cs