Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Receptionist
Fabienne Freund

Fabienne Freund

Westcliff-on-Sea

Summary

Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior HR Coordinator

Uniserve Holdings Limited
Tilbury
04.2022 - Current
  • Contribute to launching and implementing new HR System IRIS Cascade while performing several day-to-day tasks, such as contract writing, on-boarding and off-boarding employees
  • Serve as main source of contact to deal with international contracts and rewrite policy and contract templates
  • Deliver proactive assistance to HR Employee Relations department by supporting with disciplinary and dismissal processes
  • Promoted to Senior HR Coordinator from HR Assistant for performing with consistent accuracy during probation period
  • Collaborated closely with recruitment department to timely deliver contracts in a fast-paced and high-pressure environment
  • Designed and implemented processes to improve awareness and compliance with HR policies.
  • Organised company-wide team-building events to boost employee morale.

Shipbroker

Howe Robinson Partners
London
12.2016 - 03.2022
  • Served as key contact for day-to-day client queries and provided on-time resolution in professional manner
  • Acted as liaison with oil and ship companies on a global scale to negotiate and determine freight rates and contracts
  • Formulated and organised spreadsheets and weekly reports by accurately entering information with high attention to detail
  • Scheduled and co-ordinated client appointments, while ensuring seamless commencing of meetings
  • Participated in networking events to represent initiatives and establish new business relationships
  • Delivered effective mentoring to new trainees for development of shipbroking key skills
  • Facilitated two stakeholders by developing contract as per requirements.

Sales Support Co-ordinator

Hapag-Lloyd AG
Hamburg
08.2011 - 11.2016
  • Led successful negotiations with freight forwarders and direct clients regarding freight rates by using diverse techniques of communication
  • Organised and hosted in-house meetings and conferences with clients to develop and nurture new business relationships
  • Streamlined data on CRM and spreadsheets, while maintaining optimal accuracy
  • Attained high-level satisfaction by constantly delivering exceptional customer services
  • Created and implemented business development strategies for acquiring new clients.

Education

CIPD 5 Associate Diploma - People Management

Avado Learning
01/2022 - 01/2024

CIPD 3 Foundation Certificate in Human Resources -

Avado Learning
02/2020 - 01/2022

Bachelor of Science - Shipping, Trade & Transport

London Metropolitan University
London

Skills

  • Technically proficient in Microsoft Office Suite
  • Possess solid interpersonal communication
  • Staff development
  • Performance management
  • Salary review
  • Employment contracts
  • Dispute resolution
  • New employee orientation
  • Excel proficiency
  • Programme management

Certification

International Shipping Course - Faculty of Chartering and Shipping, Germany General Qualification for University Entrance (IB) - Grennaskolan Riksinternat, Sweden

Languages

English
Fluent
German
Native
Swedish
Elementary

Timeline

Senior HR Coordinator

Uniserve Holdings Limited
04.2022 - Current

Shipbroker

Howe Robinson Partners
12.2016 - 03.2022

Sales Support Co-ordinator

Hapag-Lloyd AG
08.2011 - 11.2016

CIPD 5 Associate Diploma - People Management

Avado Learning
01/2022 - 01/2024

CIPD 3 Foundation Certificate in Human Resources -

Avado Learning
02/2020 - 01/2022

Bachelor of Science - Shipping, Trade & Transport

London Metropolitan University

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Fabienne Freund