FABIA REGINA SILVA
Livingston,West Lothian
Summary
Dedicated professional with extensive expertise in laundry operations, demonstrating proficiency in laundry chemical use, effective coordination, and customer satisfaction focus. Skilled in quality control and machinery operation, with a strong understanding of health and safety regulations. Committed to process improvement and maintaining high standards of linen handling and storage organisation.
Experienced Laundry Assistant with keen eye for maintaining high cleanliness standards. Expertise in handling various laundry equipment and managing large volumes of laundry to ensure timely service. Known for maintaining order and delivering quality results in fast-paced environments.
Diligent and dedicated with strong work ethic and keen attention to detail. Possesses excellent organisational skills and ability to work well within team. Committed to ensuring high standards of service and cleanliness in a Laundry Operator or a Cleaner role.
Overview
14
14
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Laundry Operator
Fishers Laundry Services
Cambridge, Gloucestershire
2025.03 - 2026.01
- Delivered laundered items to customers' rooms for improved service quality.
- Sterilised bed linens and towels used in hospitality businesses for hygienic purposes.
- Assisted in folding and packing laundered items neatly for customer collection.
- Followed detailed instructions on garment labels to properly clean clothes.
- Hung up dry clothes properly on hangers or folded them neatly ready for collection.
- Operated pressing machines to remove wrinkles from garments.
- Sorted clothes according to fabric type and colour for optimal washing results.
- Loaded items to and from machinery.
- Set machine controls to appropriate settings.
- Dried, pressed and folded clean items with careful attention to detail.
- Safely stored dirty laundry to avoid misplacement.
- Packaged articles and prepared orders for despatch.
Laundry Assistant
Apex Hotels (HLS - Hospitality Linen Services)
Livingston, West Lothian
2019.05 - 2025.02
- Facilitated smooth workflow to meet tight deadlines without compromising on quality or customer service standards.
- Upheld hygiene standards with regular cleaning of machines and work area.
- Contributed to positive working environment with good communication skills and teamwork attitude.
- Followed established protocols for dealing with stained or soiled linen, achieving satisfactory outcomes consistently.
- Managed increased volumes during peak hours with effective stress management techniques.
- Provided clean linen to various customers on regular basis .
- Expedited turnaround times for large orders through proper scheduling and prioritisation of tasks.
- Kept dirty laundry segregated from clean linen to prevent cross-contamination.
- Enforced adherence to health and safety regulations within premises.
- Maintained quality control for linen processes and rejected exceptions.
- Operated dryers and extractors and removed articles after each cycle.
- Checked clothing for stains or damages prior to laundering, preventing further damage.
- Feed different items to and from machinery considering average targets.
- Adhered to COSHH requirements at all times.
- Worked to schedule to complete laundry tasks within set timeframes.
Housekeeping attendant
Hotel Du Vin
Edinburgh, Edinburgh - Scotland - UK
2018.06 - 2019.04
- Ran errands as needed contributing to smooth household operations.
- Meet guests' needs by delivering top-notch hospitality services during their stay.
- Ensured spotless and tidy environment by performing comprehensive rooms cleaning tasks.
- Completed deep cleaning tasks resulting in germ-free environment.
- Created welcoming atmosphere with regular dusting and vacuuming of rooms.
- Serviced bathrooms with fresh supplies and regular cleaning.
- Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
- Secured guest belongings by adhering to strict lost-and-found procedures.
- Assisted in laundry operations for smooth functioning of housekeeping services.
- Delivered extra linen and toiletries to meet guest needs.
- Reported maintenance issues for prompt resolution.
- Cleaned 7 assigned guestrooms in 10 minutes max to exceptionally high standard.
Waitress
Restaurant " O Naval "
Setúbal, Portugal
2017.06 - 2018.05
- Met special dietary requests with careful preparation and presentation of dishes.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Collaborated with kitchen staff to ensure order accuracy.
- Maintained clean and organised dining area for customer comfort.
- Optimised workflow in busy periods through successful coordination with kitchen staff.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Informed kitchen staff regarding special order requirements.
Elderly Caregiver
Prefeitura de Aquidabã
Aracaju , Sergipe - Brazil
2012.05 - 2017.02
- Maintained cleanliness and hygiene with thorough personal grooming tasks.
- Kept detailed records of care provided to facilitate seamless transitions between shifts.
- Monitored vital signs regularly, alerted nursing staff to any anomalies swiftly.
- Integrated new residents into care home community smoothly.
- Coordinated medical appointments for timely healthcare provision.
- Ensured medication was taken correctly to maintain optimal health conditions.
- Assisted residents during meal times, promoted healthy eating habits.
- Prepared nutritious meals for better health outcomes.
- Assisted patients with daily personal, hygiene and incontinence care.
- Improved resident comfort by providing pleasant companionship and stimulating conversation.
Education
Complete Elementary Education - Mandatory Federal Education
Colégio Barão de Mauá
Aracaju - Sergipe - Brazil 1985.07 - 1995.09
Skills
- Quality control knowledge
- Laundry equipment operation
- Washing machine handling
- Process improvement aptitude
- Linen handling
- Linen storage organisation
- Machinery operation
- Health and safety understanding
- Manual handling certification
- Personal care assistance
- Personal care
- Housekeeping
Affiliations
- Fashion Photography
- Home Decoration
- Makeup and Fashion
Accomplishments
I have been named Employee of the Quarter in 2024 (April/June)
Certification
Fire Marshal Certificate ( By SIRENE in 28th February 2024)
Languages
English
Beginner
Portuguese
Native
Spanish
Beginner (A1)
LAST UPDATE
This CV was updated in February 2025
Timeline
Laundry Operator
Fishers Laundry Services
2025.03 - 2026.01
Laundry Assistant
Apex Hotels (HLS - Hospitality Linen Services)
2019.05 - 2025.02
Housekeeping attendant
Hotel Du Vin
2018.06 - 2019.04
Waitress
Restaurant " O Naval "
2017.06 - 2018.05
Elderly Caregiver
Prefeitura de Aquidabã
2012.05 - 2017.02
Complete Elementary Education - Mandatory Federal Education
Colégio Barão de Mauá
1985.07 - 1995.09