Summary
Overview
Work History
Education
Skills
Software
Timeline
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Fabian Foley

Brentford

Summary

Currently working as a Product Zone Specialist at Apple having learnt so much about being adaptable, composed and efficient at a variety tasks. I'm ready for my next challenge. The specialist role has been particularly unique because of how many positions within an Apple store require different skills such as being a great communicator, having excellent customer service skills and also having a greater understanding of how my effectiveness and abilities can help out the team. Outside of work my hobbies include sculpting both digitally and with modelling clay as I enjoy being creative, I'm also passionate about traveling as I'm driven to see and experience as much of the world as possible, whilst also enjoying relaxing watching films and playing a few video games.

Overview

5
5
years of professional experience
10
10
years of post-secondary education

Work History

Specialist

Apple
10.2022 - Current
  • Focused on having conversations and building relationships with colleagues and customers refining listening and speaking skills, working towards taking part and leading presentations
  • Learnt from technical, operations, creative and merchandising experts where
    I’ve continued to ask questions to further my own development allowing me to be a more adaptable, resourceful and dependable part of the team.
  • Organised inventory and contributed to efficiency and visual standards within the store making me more enthusiastic for product launches that I have taken part in.
  • Focused on teaching, understanding and demonstrating the features and technology of Apple products to people of all ages. Encouraging users to feel more confident and empowered .
  • Consistently achieved and exceeded targets expected of me when it’s come to
    talking about Apple's various services, whilst being proactive in sharing new features incorporated into cutting edge products and delivering a good experience in my interactions.

Technology & Product Experience Intern

Sky Technology
06.2021 - 01.2022
  • Worked with Sky's values and core frameworks learning and incorporating Agile and Scrum methodologies to accomplish all tasks and projects
  • Played a key role working on tech team, specifically producing, planning, and idea generation, for development of a html website
  • Delivered projects working to deadlines, preparing for weekly reviews, daily presentations and recaps for all project events
  • Single handedly researched and presented competitor analysis on Sky’s streaming competitors
  • Delivered this presentation to Sky Product Experience Team, Sky Agile University Team and Sky UX Team
  • Streamlined and updated Sky Product Experience team Home page gathering, collecting and presenting information on our team’s achievements and functions.
  • Provided technical and functional recommendations based on project requirements.

Waiter and Barista

Chateau Patisserie and Restaurant
06.2019 - 08.2019
  • Maintained high standards of customer service at a high-volume, fast-paced restaurant
  • This role required excellent teamwork, communication, and decision-making skills
  • Worked under pressure. Building loyal clientele through friendly interactions.

Education

Bachelor of Arts - Computer Games Art

University of Creative Arts
Farnham
09.2017 - 07.2020

Foundation Level 4 Diploma - Art & Design

University of Arts London
Chelsea
01.2017 - 08.2017

High School Diploma -

Chiswick Community School
Chiswick
09.2009 - 07.2016

Skills

Customer Relations

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Software

Microsoft Office

Jira

Miro

Microsoft Sharepoint

Autodesk Maya

ZBrush

Unity

Unreal Engine

Adobe Photoshop

Substance Painter

Timeline

Specialist

Apple
10.2022 - Current

Technology & Product Experience Intern

Sky Technology
06.2021 - 01.2022

Waiter and Barista

Chateau Patisserie and Restaurant
06.2019 - 08.2019

Bachelor of Arts - Computer Games Art

University of Creative Arts
09.2017 - 07.2020

Foundation Level 4 Diploma - Art & Design

University of Arts London
01.2017 - 08.2017

High School Diploma -

Chiswick Community School
09.2009 - 07.2016

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Fabian Foley